Customer Reviews for Equipment Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Equipment Sales

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Carlos R. on

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javier S. on

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Everything was excellent

Elena R. on

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we came in from behind and parked where the instructions indicated, unfortunately we were parked behind the main entrance and came in through the warehouse after calling out for someone to help us. My daughter walked in through the back towards the front. The lady got very mad at her and was condensing and perturb at her. I stayed with the truck and tried to do the return via phone app but was unsuccessful. The gentleman that came out to help us was VERY VERY NICE. Better instructions on returning the truck as we were told it wasn't the first time this happens

Juan B. on

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Javier V. on

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Christine G. on

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Claudia F. on

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Roheldt P. on

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Very nice

Uviel M. on

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Clifton R. on

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Nothing at this time.

Christopher T. on

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ROGER L. on

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Joel H. on

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Domenick D. on

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Mariah helped me out and she was most helpful. The process was very quick and didn’t have any hidden fees. Thank you so much! I will be back here if I need a rental in the future.

Vincent L. on

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Great

Kristine X. on

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Clifford B. on

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Jorge P. on

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mario A. on

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my confirmation was confirmed via email and they advised they could not give the trailer I requested even though it was sitting in the parking lot. I rented a trailer with a ramp and the ended up giving me loading ramps which they wanted to charge me extra for. This was an unpleasant experience and when we came back to return the trailer the original one requested was still sitting there

Mary B. on

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Gabriel P. on

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Equipment suffered a failure durent my renting time, a wheel came off in the highway, too dangerous, very stressfull experience, how you dare to rent an equipment in very unsafe condition, i was riding with my family in my car and the wheel went off, could be happened a tragedy. Fortunately I was very slow at that point in a highway exit. We were more than 4 hours there until the trailer was drivable again. Not happy, not satisfied. I think U haul need to check the trailers before rentiing it. I' ll hope u haul compesates the whole stress and time wasted in the middle of nothing because the incident

ROY L. on

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Everything was great as usual. Ask for Rick and he always does a great job and makes sure that your U-haul experience goes smoothly.

Oscar A. on

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The sign for the entrance of the Office for Uhaul is not visible. (very small)

juliana G. on

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The first location inside a metro pics nooo... Horrible customer service and they did not had my uhaul there I had to go to a very far location to get it

Vladislav K. on

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Luis P. on

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ROBERT S. on

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Service was fantastic

freddie A. on

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Nancy R. on

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Akio Y. on

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Beatriz P. on

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Ask to come in early because they were closing early not convient for me and also used up 6 extra miles due to having to come to this lication since my original location did not have my rental that location was less than a mile from my home.

Luke P. on

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Our original reservation was for 24 hours at a different location. This reservation was made a week in advance. Our pick up location was changed by Uhaul. When we picked up the truck, we were given a story that someone else had rented the truck too and we could only have it for 12 hours. Completely unreliable service from Uhaul whose 1800number representative simply passed the call on to scheduling after stating it appeared the truck was available. Lies after lies.

renee M. on

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MARY B. on

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Debra T. on

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Euric C. on

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Euric C. on

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Juvenal M. on

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alan E. on

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luis A. on

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Guillermo M. on

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Alexander C. on

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MARIA M. on

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Continuum good service and cheap price

Mary B. on

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Angel C. on

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Our only concern was there was a thick wire, maybe a hanger sticking out inside the van and had we not noticed it would have made some serious damage to furniture or someone. We had to ensure it was out of the way. Was unable to advise anyone due to location was closed when returned van. Someone should really inspect the inside of the rentals.

elma G. on

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juan O. on

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I reserved a 17 foot truck with an order of cloths to cover items. When I get there, guy gives me a 15 foot truck and no clothes.

Melissa D. on

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Rachel C. on

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Martin L. on

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Fernando S. on

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Ed M. on

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Frank M. on

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JEROME K. on

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Better parking.

Francisco L. on

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Put exact gas as shown on contract when I pick up truck from location till 7/8 and there saying truck was return to 3/4 gas with a $15 charge. Take picture to cover yourself it goes there word instead of customer. ROBBERY not happy with $15 over charge

SECURE ASSET M. on

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I, spoke with Santiago, he was wonderful to deal with. We at SAM, Inc. would highly recommend this location. Harriet Arce Secure Asset Management, Inc.

jesus C. on

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jorge C. on

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Derek B. on

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JUAN H. on

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Jose V. on

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CARLOS V. on

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Ever C. on

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Thanks Keep up the good work

Christopher M. on

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Kian T. on

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Michael B. on

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Personnel need to be more courteous, especially the owner. We were not greeted, and no statement was made about the wait.

Fabio L. on

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ERNESTO G. on

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owen M. on

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Jorge R. on

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I was charged for 2 gallons ($7.50) but I wrote to them disagreeing with the charge. I added fuel back to the truck and left it EXACTLY as it was given to me. I will contact my credit card company to dispute this if I have to.

Hayes B. on

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I think when someone makes a reservation well in advance for a specific piece of equipment U-Haul should make that equipment available at the perferred pick-up location. The last 2 times I have rented from U-Haul they have sent me elsewhere to pick up equipment. I probably would not feel as strong about this as I do had one of my previous pick-up locations not been such a poor experience and in a bad part of town.

SERGIO J C. on

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Actually I'm waiting for the final charge to my credit card.

Norma O. on

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great service! perfect experience!

Catherine V. on

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Samuel P. on

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Otis M. on

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Reginald P. on

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Jessica V F. on

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Very friendly and professional staff

candida H. on

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Julio B. on

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Wonderful customer service??

ALEXIS C. on

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Julio G. on

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Great customer service ?? friendly personnel. Definitely do business again

ROBERT C. on

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Luis C. on

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Great customer service would totally rent from here again

Venu R. on

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Good service. Thanks.

VICTORIA C. on

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Better client service

Rosdualdo F. on

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FILIBERTO M. on

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Mary R B. on

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Rudy C. on

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STEVEN I. on

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The manager is rude, without concern for customer service, and generally aggressive in a way that is completely off putting.

FREDERICK B. on

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Everything was above expectations. Friendly, helpful, efficient personnel.

NICOLAS R. on

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DAVID R. on

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alejandro G. on

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Faye R. on

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Very friendly, able and willing to help with all of your moving needs. Thanks again for all you have done!

Mari D. on

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Everything was smooth and the staff was great! Very pleasant experience. Thank you!!

EVELIO F. on

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mayra F. on

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Excellent experience! staff very nice and helpful. Well maintained trucks. Would definitely rent from here again and will recommend to all my friends!

Celso P. on

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Nothing. Everything was just right.