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Mario B
Customer Reviews for Erie St Esso
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The location was fine it was the U-Haul system that was not working and took forever to process and get me the truck. The people were nice and patient but I’m very disappointed in U-Haul and will not be using the service again.
EMMA DWhatever computer problem caused the hour long delay at pick up - fix that. Offer to adjust the drop off time accordingly. Some kind of rebate, probably. I would also recommend that the customer records the mileage and gas regardless of pick up/drop off option selected.
GREGORY C