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JOCELIN L
Customer Reviews for Eriks Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A child was the only one to speak English and when I gave the drop off location, I showed her the name and address on my phone, she said she got it, but had put in the wrong drop off address and town. It was upsetting because it was a weekend and they didn't answer their phone to assist me. Their business stated they were open till 3pm. They have yet to return the call 3 days later.
NIKKI KAs I said, I did not have my trailers over due but Marshall had not evidently logged it in as returned So I did NOT have it over due as UhAul stated in the message to me
DAVID MWill never rent another U-Haul.
WHITNEY BVery attentive, polite, and professional,
CAROL MThe truck seemed well maintained and drove fine, however, it was not real clean. The windshield was very dirty, the rest of the interior was clean enough. Other than that it was fine. The folks at the location were great. My truck had broken down on the side of the road, so they came out in the cold and picked me up to bring me to their location to pickup my rental truck.
TRACY LVery friendly and great to deal with.
RAYMOND HHallelujah l think everything is great.
CHERYL TGive the customer what they need, and not what UHaul wants them to take. It isn't fair and it isn't ethical.
Dennis GAll,went as expected. I dropped off after hours no complaints at all
TROY HOlder vehicle and the radio sucked. No power windows or locks. At least I was able to show my nephew how the manual cranks worked. He had never seen one before.
KIMBERLY RThe guys were great, went out of their way to get me on my way. Much appreciated.
FRIEDRICH RJust have a problem with the battery i think need replacing
JOSE GHad a very smooth experience
KATHY HThe staff was courteous and helpful.
Sharon WThey were very friendly.
penny lPut a license plate on it before you give out brand new equipment.
Mike fGreat service.
Belinda K