When dropping off the Auto transport, the individual working didn't check in the equipment. Returned early and still showed checked out to me for another day. I returned the truck early as well the same day and the individual working proceeded to harass me about the truck being late. I showed him the contract and he saw it wasn't due until the next afternoon, but continued to complain to me about how "he had to turn away a customer because the truck wasn't back". I had to call customer service to finally get the Auto Transport turned in. This entire process has brought into question using Uhaul in the future.
Stacey S
Customer Reviews for Eskimo Hut
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My bill was different than my original agreement. I didn’t request safe tow 5k and was charged for it.
Joe CThe owner can be on sight and not make people wait past their pick up time
SHIRLEY VTrailer had a flat tire. Had to wait until it was fixed.
Laura KThis place was pushy they call 3 times asking the same thing. Truck was not there for my pick up time. I waited 4 hours for my truck. They didn't have the things I ordered. Over all bad place to get a uhaul
MICHELLE HWindows were very dirty making night driving difficult.
Robert W