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JAMES B
Customer Reviews for Essential Fleet Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Outstanding service and location. Everything was super clean, lots of space for parking personal vehicle and easy rental return.
MARGERY HWonderful experience, so helpful.
LINDA GThese folks at Essential Fleet Services are top shelf. They go above and beyond with Customer Service. A dying breed. Highly reccomend
TERESA BI do not see how you could improve on this location. Building and grounds were excellent. Waiting area (though I didn't spend long in it) was the nicest of any U-Haul I have ever been in. Staff was friendly, quick and laughed at my lame jokes. There is no possible way to improve their location that I know of. This site is a very good optic for the U-Haul organization. I would definitely recommend to others and I will be back to rent again for sure.
JAMES BExcellent service, will use again
DAVID BI turned my truck in on a weekend when the Willits location was closed. I promptly received an invoice confirming my charges via email. I stopped by the office on Monday to verify that a dolly had been left in the truck and that all paperwork was complete etc. I had the pleasure of meeting the owner, Joe who is very knowledgeable, and personable. Highly recommend the Bechtel location for Uhaul needs.
PAULA VNothing. I really liked the manager, his service and the vehicle. It handled so well I wanted to keep it. The site is also clean and nicely decorated. Best U Haul experience EVER.
LAUROSE FJoe was great. Helpful, courteous and respectful. 10/10
KEVIN BThese folks are AH-MAZING! What a terrific addition to our Willits Community
Teresa BEverything was great! Thanks Joe!
Matthew KVery friendly service.
Irene ATruck blocking exit
Kerry SFind different rental agents in Colorado. They need to have more mechanical ability to look at the equipment and realize that it is in need of maintenance.
Ted BSuper friendly and helpful! Awesome experience and will be renting from them again soon!
anna kNothing, the drop off was very good.
Edward J