Customer Reviews for Euclid Storage

36 reviews

1381 East 276th St   Euclid, OH 44132

(216) 289-9009

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(216) 289-9009

1381 East 276th St
Euclid, OH 44132

Services at this Location:

Office Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

The storage is Rats fested and with Rats fieces and urine all over your stuff . I throughout a bedroom set and two comforters. No I will not recommend this storage to anyone sorry. And I pay my bill every month faithly and their y'all red lock on my Storage D- 022 bad business. Here my Address 123 E. 156 th Street Apt. 606 Cleveland Ohio 44110. Ms Betty Rowe ....

Betty R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ALISA S  |  Overall Experience 
Rating:
4.0

It was smooth moving in and out , conflict free and clean .

Dionna W  |  Overall Experience 
Rating:
2.0

They prey on people in bad circumstances beware

Ebony T  |  Overall Experience 
Rating:
5.0

I was challenged to " come down here and tell me I made a mistake to my face" by Shawn the facility regional manager. When I moved out I had to go buy a shovel to dig my storage unit out from the snow that had been plowed up against all of the garage doors.

thomas c  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Teresa B  |  Overall Experience 
Rating:
5.0

Rude, unprofessional, nasty tone and very argumentative customer service. Did not have a good system for taking payments It looks like it's in the middle of the ghetto And the gentleman who stays on the property makes you feel like you feel like it's in the middle of the ghetto. It just kept being a one thing after another because they're automatic payment system is no good and out of date. Can't believe how I was treated from the worker

Erika E  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANNA G  |  Overall Experience 
Rating:
5.0

Thank You!

elizabeth r  |  Overall Experience 
Rating:
5.0

The gentleman who handled the account was professional and friendly at all times.

Tim P  |  Overall Experience 
Rating:
5.0

Worked with a U-Haul storage before but unfortunately I was not ready to move this week but I will come back in the near future

Octavia F  |  Reservation 
Rating:
3.0

Attendant was really friendly.

Lauren R  |  Reservation 
Rating:
1.0

Coming from out of state I didn’t think to google what the place looked like. It’s not in the best neighborhood and it looked like a whole in the wall. I’m sure it’s somewhat safe though.

Stephanie H  |  Reservation 
Rating:
1.0

This reservation was cancel. I went up to the business and no one was there. They claim they were at lunch, but they should had a replacement there until lunch was over.

vickie p  |  Reservation 
Rating:
3.0

This Storage unit was canceled.

Pamela N  |  Reservation 
Rating:
1.0

I’m giving this review a 1 star, because after I moved my stuff out of my apartment ,I got to the storage facility the computer system was down and I couldn’t put my stuff in storage. So disappointing

Carla W  |  Reservation 
Rating:
5.0

The gentleman in the office was great. He knew me by name and always presented himself professionally. The storage price was reasonable, the location was well lit, and convenient I would recommend.

samantha k  |  Overall Experience 
Rating:
4.0

This place is Reasonably priced. The people were nice and worked with me! I would recommend this place to others.

SALENA R  |  Overall Experience 
Rating:
1.0

No storage spaces were available and also your whole entire systems were down so the Male that was there told me that the whole entire systems were down and he couldn't rent any units to me.

Venis T  |  Reservation 
Rating:
1.0

I did not get a chance to utilize the facility because the computer was down and that guy couldn't pull up my reservation I had all my stuff on my rental truck ready to unload I was very unhappy

Steven W  |  Reservation 
Rating:
1.0

Manager cursed me out thats why i left

HAROLD D  |  Overall Experience 
Rating:
4.0

Jack was nice and helpful

Privacy R  |  First Impressions 
Rating:
3.0

Reserved unit online. Called day B4 to verify and they didn`t have the unit. No one called to say the did not have it. Plus rep said they had water damage

Privacy R  |  First Impressions 
Rating:
3.0

The storage unit itself was fine what was to be expected the customer service and assistance was very good. Appreciated all their help.

Privacy R  |  First Impressions 
Rating:
5.0

Good and fast service Clean environment

Privacy R  |  First Impressions 
Rating:
3.0

The service was good.

Privacy R  |  First Impressions 
Rating:
1.0

Called number after 5 woman told me 10x15 was available which was a lie Wasn`t their fault b/c this company n another are linked the other company cannot see their unit inventory list.

Privacy R  |  First Impressions 
Rating:
5.0

The gentleman in the office was very pleasant and knowledgeable. The property was easy to find and I would recommend to anyone.

Privacy R  |  First Impressions 
Rating:
4.0

Staff was very helpful and friendly. Only thing was that we needed a lock, the facility usually sells them but was all out so I had to purchase one from somewhere else.

Privacy R  |  First Impressions 
Rating:
3.0

THE MAN WAS VERY RUDE AND UNPROFESSIONAL! HE SAT AND ATE THE WHOLE TIME WHILE TALKING TO ME. I WOULD NEVER RENT HERE!

Privacy R  |  First Impressions 
Rating:
3.0

Storage unit was available and as expected

Privacy R  |  First Impressions 
Rating:
3.0

Nice unit, I would of liked a larger unit though. I was never contacted as they say I was going to be. So now I am waiting again for larger unit.

Privacy R  |  First Impressions 
Rating:
3.0

Gary was very helpful getting it all set up for me. The unit was exactly what I expected.

Privacy R  |  First Impressions 
Rating:
4.0

Guy was pretty nice. Fast and efficient. Clean.

Privacy R  |  First Impressions 
Rating:
2.0

Manager nasty attitude, area it not neat

Privacy R  |  First Impressions 
No reviews have been submitted for this location.
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