Customer did not leave a comment.JODI G.
Customer Reviews for Evans Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The floor,doors and e brake had dry mud on themRoger S.
I called this location directly and was told their trailer was unavailable. I called a different location and was redirected to uhaul's main line where they told me the ORIGINAL place did in fact have a trailer available. When I showed up to get the uhaul, the shop was closed for the day(Friday at 11am). Luckily there was a guy working on a car who knew who to call and got me in touch with uhaul. I ultimately got my dolly, and the woman who helped me was very friendly, but it was not the normal uhaul experience that I am accustomed to receiving.Adam S.
Customer did not leave a comment.Kyle W.
Customer did not leave a comment.DIANA F.
I was very upset with the online service it told me this spot was closer to where I was going and It wasn't and cost me and extra $35.00 because was farther away. I'm not happy.Kandi H.
Nothing! Sharon is great to work with!MICHAEL L.
Customer did not leave a comment.Michael L.
Customer did not leave a comment.Amanda E.
They did not have the blankets in the truck. I had to drive to u-haul center in Mechanicsburg to get some. Trying to use the on line app was terrible. Will NEVER rent with U-Haul again. Customer service was worst I have ever had to deal with.Richard G T.
Customer did not leave a comment.Richard G T.
Evans was AWESOME!!!! They are helpful and friendly. Replied back to me very quickly.Shannon M.
Customer did not leave a comment.Melissa F.
Easy pick up and drop offPhil L.
Great customer service and excellent prompt serviceJoshua D.
No dollyRODNEY H.
Customer did not leave a comment.Byron H.
See prior comments. How about putting on you website: average daily rental aggregate cost.Mark H.
Lady was very nice and politeJose C.
The process was much easier than I expectedJason S.
Customer did not leave a comment.Diana R.
Customer did not leave a comment.Mark N.
App didn't work. We were there for about 90 minutes trying to get app to work to pick up keys for U-Haul truck. We called U-Haul, were disconnected twice. Finally transferred and actually spoke to someone that could help us. In defense of the pickup of the Truck, the Owner of the establishment did give us her home phone number if we had any trouble the next day, but we lost her phone number. It was very frustrating with people waiting at the house to load truck. We were to pick up at 7:30 AM, we were there at 7:00 AM, returned to with truck to pack about 8:50 AM. Very frustrating!Carol C.
Customer did not leave a comment.Robert U.
Customer did not leave a comment.John R.
Sharon was excellent. She was kind, very knowledgeable on our rental and extremely helpful. I would definitely rent from her again and would recommend her to others.Thomas T.
Customer did not leave a comment.Timothy B.
Customer did not leave a comment.Joe W.
Great experience dealing with the Evans' team...Douglas W.
The woman there was very nice and helpful. Thanks so much!Keith H.
Customer did not leave a comment.Brian W.
Customer did not leave a comment.Margaret H.
Customer did not leave a comment.Larry L.
Customer did not leave a comment.Tony B.
Readily available when we had trouble with the smartphone application.CORY C.
Customer did not leave a comment.BRITTANY H.
Customer did not leave a comment.Joshua S.
Customer did not leave a comment.CARL P.
My whole UHaul experience was a complete disaster. The truck was not at my pickup location that I ordered. I had to run somewhere else to pick it up. I was told I could drop off anywhere and went to the closest location only to find out I was to drop off at a different location. Fuel was 1/4 tank lower than I picked it up and they charged me an additional 16.20 to put fuel in after all the extra running around that they caused me. I wish someone from uhaul would call me but they won'tlinda F.
Customer did not leave a comment.Crystal S.
Customer did not leave a comment.Sean S.
Customer did not leave a comment.Andrew M.
Customer did not leave a comment.Bonnie A.
Customer did not leave a comment.Charlie D.
Customer did not leave a comment.George S.
Customer did not leave a comment.Steve P.
We had issues with the app but I think that my fault as I couldn't load the app on the primary phone #. Otherwise experience was good and will use Uhaul in the future.Donald W.
Customer did not leave a comment.PAUL R.
I was unaware that someone would need to confirm identity via phone, or provide copy of passport or lease when picking up truck.Robert S.
Customer did not leave a comment.Lou L.
Customer did not leave a comment.ASHLEY B.
Sharon was incredibly professional and extremely polite. She fielded any questions we had perfectly and I would absolutely recommend this U-Haul rental location to anyone.JARED V.
the license plate light didn't work but other than that everything else was good.Kenneth T.
Customer did not leave a comment.wes F.
Since the tank wasn't full I had to bring back with the same or more. Since it was nearly impossible for me to judge 7/8 of a tank I filled it, which cost me $35 when I "may" have got by with $20 - $25 dollars. I felt this was unfair but better than what uhaul would have charged me if I didn't fill it up to exactly that point.Daniel H.
Great equipment and great service from Evans auto!michael A.
Customer did not leave a comment.Christine M.
Customer did not leave a comment.Dave M.
Customer did not leave a comment.mat G.