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ROBERT M
Customer Reviews for Excel Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Super friendly people and really easy to drop off. Quick.
JAMES FEverything went according to the plan
EDMUND LService was top notch! Vehicle selection could be a little broader, but what I needed was there. This will always be my first go-to for rentals in the Inverness FL area.
DANIEL Cnone
RICHARD MEverything thing was 👍
MARK Oexcellent customer service
GERY VKeep up the good job.
LUIS LKeep the good job..
LUIS LWe wanted to drop it off in Ocala right near our house but the software only brought up this location 45 minutes away. Not sure why.
Jennifer LHow long does it take to get a deposit back from you?
SCOTT DKelly was great and very helpful.
Joseph CFriendly
DWAIN AGreat staff and easy process!
Jerrid CThe man had blankets but took 30 mins getting them for me. Not his fault Ace hard ware said they had them w rental and did not
Brad WA+ will rent from them again when holidays don't interfere with errands.
Scott ROutstanding service.
David SNothing to change excel is a great place for any U-Haul needs
Anthony Mawesome place fas and friendly very helpful
Cynthia BNothing services were great. No issues.
Glenn KWorked for what I needed
john cThis location was closed on the day. I was to return my vehicle. Because of this and the way their facility was located, I had to park outside next to the highway because their fence was locked. It made me very uncomfortable.
DANIEL WI personally Looked the truck over. as I've been a mechanic. A lot of years everything seemed to look good drove from Florida to Connecticut. Never Skipped A beat. Everything was good.
Brian Vdidn't get an invoice showing i turned the equipment. neither did i get a confirmation email
Allan SEveryone is helpful I've rented from same location 3xs and referred people to this location
Denise Bdid a great job!!! Thank you!!
KATHY Lvery helpful with the fuel level. thank you.....
CHARLES fNot much, great people, friendly. Keep up the good work
David KMr. Kelly, and Maria were both very pleasant. They knew exactly what I needed. They help load it up for me and they said any questions please contact us. Then they gave me there business card. I would do business with them again.
Jeffery ZSee comments above. I answer this in the first comment section
David NFast and easy
Scott KQuick in and out!! Very friendly service!!
Robert WThe gentleman I spoke with at the Florida location was very helpful in assisting me with the return of trailer. Also the lady I spoke with ahead of time was very courteous. They deserve a bonus from U Haul in my opinion. I wish them the best! Bill Rohloff
Bill RGreat location and fluid transaction.
John RMake the weekend drop off point a little more wider . Otherwise this place is awesome and the attending is great to work with. He will be seeing a lot more of me.
Alpheus RNot anything more. The service at this location was the best I've experienced at a U-Haul location.
Glenrick KLady at the counter was very pleasant and helpful.
JAMES SExcellent service, great place
Michael BGreat dealer and a great value.
bill tExcellent equipment and service.
Brad PDrop-off was difficult, had no choice but to park the vehicle in front of the entrance gate, despite instructions stating not to, as both gates were locked.
Jacqueline HYou are good. No improvement needed.
MARIO PI never met anyone when I drove there to return the trailer because the gate was closed that Sundaymorning. The trailer was left on the side of the closed gate and a phone call was made customer Services.
BERNATO LOwners friendly, knowledgeable, great job.
John DVery satisfying experience all around! Terrific people who were very willing to answer our questions and address our concerns. Very competent people. Will do business there again. Highly recommend.
carol TThe tail light (driver side) did burn out, but that’s not something he could have helped. The dolly worked well. It was all good.
Donna BExcellent customer service
Michael TOutstanding friendly excellent service
george j