Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My wallet was stolen Poor customer service no help.
CHRISTINA F
Rating:
4.0
I’m just upset that I got charged 8.50 for a gas charge when I returned the truck with more gas than what I picked it up with. This is not for the location, it’s for U-Haul in general. I am likely to look into other companies for the future.
Zachary W
Rating:
5.0
Customer did not leave a comment.
DUANNA N
Rating:
1.0
why did i get this email i didn"t rent a truck from you. I hope this email was sent by error.
IRA C
Rating:
4.0
Customer did not leave a comment.
KARNEISHIA B
Rating:
5.0
Customer did not leave a comment.
TERRI C
Rating:
5.0
Make the create account on the app easier to navigate
LOUIS S
Rating:
5.0
Everything went well and this isn’t my first time even using the location for U-Haul.
LASHEILA S
Rating:
3.0
M/A I had a great experience.
ANNICE H
Rating:
1.0
Customer did not leave a comment.
LaShundra C
Rating:
5.0
Customer did not leave a comment.
RICHAR R
Rating:
5.0
Customer did not leave a comment.
ERDEALIA R
Rating:
5.0
Customer did not leave a comment.
MARCUS T
Rating:
5.0
Customer did not leave a comment.
ERDEALIA R
Rating:
3.0
Customer did not leave a comment.
IYESHA T
Rating:
4.0
Customer service is great. Keep up the good work!!
DANIEL A
Rating:
5.0
Customer did not leave a comment.
GREGORY C
Rating:
5.0
Customer did not leave a comment.
DERRELL I
Rating:
5.0
Everything was great great customer service
OSCAR B
Rating:
5.0
It was a great experience. I’d definitely come here again!
KENDALL W
Rating:
4.0
Customer did not leave a comment.
Jose O
Rating:
5.0
Customer did not leave a comment.
IKISHA M
Rating:
5.0
Customer did not leave a comment.
Tarana A
Rating:
3.0
Customer did not leave a comment.
MITCHELL B
Rating:
1.0
They took an extra 50 dollars off my card because I forgot to put 7 dollars worth of gas back inside
MONIQUE R
Rating:
5.0
Customer did not leave a comment.
LINDA C
Rating:
5.0
Really good service
MARIBEL G
Rating:
5.0
Customer did not leave a comment.
Geraldine R
Rating:
5.0
Great staff!
DANIEL A
Rating:
5.0
Customer did not leave a comment.
qierra w
Rating:
5.0
Very smooth process. Quick n fast. Friendly guys.
RAHEEM L
Rating:
5.0
Customer did not leave a comment.
TERRANCE H
Rating:
5.0
Customer did not leave a comment.
DANIEL A
Rating:
5.0
Everything went ok
Felicia W
Rating:
4.0
It was all good
JOCELYN W
Rating:
5.0
Customer did not leave a comment.
DANIEL A
Rating:
3.0
Customer did not leave a comment.
STEPHEN G
Rating:
5.0
I rented furniture pads but they weren’t in the truck when I received it.
Kyle F
Rating:
5.0
Quick and fast pickup
Angela F
Rating:
5.0
Customer did not leave a comment.
TIA C
Rating:
5.0
Customer did not leave a comment.
Kaliah L
Rating:
1.0
Horrible, stole from me and lied. I’m missing money, yet they say I owe them. Shitty experience and personally I hate U-Haul
Cathrine W
Rating:
5.0
Customer did not leave a comment.
Lasheila S
Rating:
5.0
Customer did not leave a comment.
DOROTHY J
Rating:
5.0
Everything was perfect
Brandon S
Rating:
4.0
Customer did not leave a comment.
Chassidy L
Rating:
5.0
Everything was good
Mildred D
Rating:
3.0
Couldn’t answer uhaul specific w
michelle b
Rating:
5.0
Customer did not leave a comment.
kelvin b
Rating:
5.0
Customer did not leave a comment.
Victoria P
Rating:
5.0
Customer did not leave a comment.
monica s
Rating:
5.0
Customer did not leave a comment.
Mildred D
Rating:
3.0
The equipment was not clean. It needed washer fluid and needed to be swept out in the back.
William R
Rating:
2.0
There was nothing wrong with the location, but the app and web page are terribly designed. We did not know at the time we needed 2 other people's phone number to verify. You need to tell people this the night before so they can prepare, especially if they are renting very early in the morning. We were on a strict schedule and it was upsetting. Please let people know what to prepare the night before.
Lauren R
Rating:
4.0
Customer did not leave a comment.
lasheila s
Rating:
4.0
Customer did not leave a comment.
Jeremy C
Rating:
5.0
The guy was very nice, the truck was in perfect conditions, the time we agreed was exactly what we needed.
Thank you we will go there again and will recommend the place.
Daniel A
Rating:
5.0
Customer did not leave a comment.
kory a
Rating:
5.0
Customer did not leave a comment.
CANNADY c
Rating:
5.0
Customer did not leave a comment.
LATINA W
Rating:
5.0
Customer did not leave a comment.
Latina W
Rating:
3.0
Customer did not leave a comment.
peter g
Rating:
4.0
Customer did not leave a comment.
ROBERT S
Rating:
5.0
Customer did not leave a comment.
patrick c
Rating:
5.0
To make sure last customer they put gas back to normal mark. Pick up. I was confirmed for discount/Refund/credit.