I was told I could only have the vehicle for 24 hours only due to increased demand and a prior booking. I returned the vehicle and it sat in the same spot for 2 days. This was very disheartening to see the truck in the same position and yet I could have used it. I think renters should be given the right information so they can decide what they want to do, moving by itself is stressful enough.Edward B.
Customer Reviews for Exhaust Plus
(U-Haul Neighborhood Dealer)
Vermillion, SD 57069
(2 blocks south of Walmart)
Services at this Location:
- Mon–Fri8 am–5:30 pm
- Saturday8 am–1 pm
- Sunday10 am–1 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.MICHELLE W.
Customer did not leave a comment.steve M.
Customer did not leave a comment.Zach S.
I dropped off after hours, so no interactions at the drop off site.Chuck M.
Customer did not leave a comment.Eric B.
The process was so much easier and more convenient than I expected. I will never try to move without Uhaul again.Cheryl P.
Limited space made parking somewhat difficultCathy M.
Customer did not leave a comment.Rob W.
Customer did not leave a comment.Dean A B.
Make sure they have a spare tire for the trailer Togo with the rentalJeff S.
Customer did not leave a comment.Robert F.
I was told I could return the trailer anywhere. The clerk put in unknown but it looks like you all are charging me extra for a "wrong" location... explain that...Katina W.
Customer did not leave a comment.Steve S.
Customer did not leave a comment.Kristen F.
Customer did not leave a comment.Dennis C.
You could not ask for a better man than Scott Henderson. I always enjoy doing business with him. Professional, reliable and very personable. 5 stars every time.Jody H.
Customer did not leave a comment.susan B.
Customer did not leave a comment.Pierre S.
Fast and friendly service! Highly recommend.Becky S.
Customer did not leave a comment.Todd J.
The trailer was very hard to pick up . And hook to truck . Unloaded. Not bad . But full ! I almost hurt my back. ! Why is there not a up and down jack . To raise it ? Not good. !tim S.
Quick, efficient and super easy rental process! Thank you for the excellent service at Exhuast Plus in Vermillion SD!Stephanie M.
Customer did not leave a comment.Shirley Jane H.
Customer did not leave a comment.Brenden O.
I dropped the trailer off on Saturday around 5pm, so they did not have any personnel around but I have heard from others that the person who runs the place is great.Artur R.
Customer did not leave a comment.Steven L.
Nice friendly and helpful smaller pickup location!! I highly recommend this location for any U haul equipment required in Vermillion South Dakota. Note, with 7+ inches of snow on the ground at pick up they were VERY responsive and timely!! THANK YOU!!MIchael P.
Was just fine. Scott was friendly, easy to work with, and made my first time rental simple. Thank you.rachal L.
I reserved a 5 X 8 trailer was given a 6 X 12 trailer so I had to pull the larger one 1,400 miles.Irwin R.
Vermillion location is pretty intimidating. Somebody there compromised my credit card, too.William A.
Our Uhaul experience was very frustrating. We were told to report to the Yankton location to pick up our truck, but the truck was not there. Our profile had two pages, one said our truck was in Yankton, and the other said the truck was in Vermillion. Only after calling a representative, did we find out our truck was in Vermillion, and we had to drive 30 minutes back from Yankton to Vermillion. We were also charged a random 22 cents before we could pick up our truck. Then we discovered the truck only had 1/4 a tank of gas before we began our trip. The Uhaul was clean and worked well, but we were not impressed with the communication we received.Cody A.
Customer did not leave a comment.kirk W.
I used a Tow Dolly to haul my vehicle and didn't realize that I had a 4 X 4 vehicle and was not supposed to use a tow dolly for that type of vehicle. It would have been nice if the UHaul dealer would have made sure that I was sure what type of vehicle I had and to educate me on what type of vehicles should not be towed on this.bernie L.
everything was great, easy checkout. Location was easy to findLUCIO G.
Don't over charge them 89 dollarsmatt P.
Customer did not leave a comment.Tom M.
Customer did not leave a comment.starr W.
Customer did not leave a comment.Jason G.
Customer did not leave a comment.Tim S.
Customer did not leave a comment.Ralph D.
Customer did not leave a comment.Danielle B.
Customer did not leave a comment.Mark L.
My Gripe is We didn't get to use it the hours We are charged for because Someone Else Needed IT! Vermillion is A Very Bias/Racist Town so We don't get Equal Treatment At All Businesses! Need to work On Customer Service A lot No Matter What Businessâ€¦Wouldn't Recommend To Others If Color!Donata D.
Customer did not leave a comment.Christina S.
Customer did not leave a comment.Rebecca D.
Customer did not leave a comment.Joelle W.
Rerurn was Maddie after hourscarmen M.
Customer did not leave a comment.April H.
Customer did not leave a comment.ROBERT C.
Customer did not leave a comment.Joseph K.
Dropped off outside of business hours.Chris H.
Customer did not leave a comment.Hunter H.
Customer did not leave a comment.John B.
This location was good, except way out of my way. I was originally supposed to pick up in Brandon, but the equipment was rented to someone else in spite of being told it was going to be held until 2:30. So, overall not a good experience.JAMES B.
Repeat for next customer! Thankyou.norm T.
Customer did not leave a comment.Kathrena H.
Customer did not leave a comment.Cody A.
App didn't work- wouldn't find location.Matt J.
The gentleman who assisted me with the return of the U-Haul truck gave me a ride back to the apartment I had just rented.Patricia B.
Customer did not leave a comment.Troy A.
Customer did not leave a comment.Tony M.
Customer did not leave a comment.Kellie U.
Customer did not leave a comment.John W.
Customer did not leave a comment.Lee B.
Customer did not leave a comment.Vemky V.
Very patient and helpfulKristen F.
Customer did not leave a comment.Steve B.
Customer did not leave a comment.Matthew B.
Customer did not leave a comment.Jaxon T.
I needed a truck out of Sioux City Iowa , I had to drive to Vermillion to get a truckhelen F.
Having to go an additional 100+ miles at our expense was very frustrating. We booked a trailer for Sioux Falls, where there are 4-5 U Haul dealers. They took very little time with us when we finally got there. We left without checking lights, which we found out later we're not working. Had to stop at another U Haul dealer in Sioux Falls for another repair.Kevin S.
Customer did not leave a comment.Mikaela B.
Excellent service from a group of helpful staffs!MD A.
Customer did not leave a comment.Michael M.
Attendant did not check to see if lights worked. I did, and the right blinker light was not working. He said there wasn't anything he was going to do about it. I just went with it, knowing it did not work.Stephen E.
Customer did not leave a comment.DARIN P.
Can't say enough about this manager at U-Haul! Very friendly willing to help, there is no storage available in this town. He had a little extra room and was very accommodating. One of the nicest U-Hauls around!Frank S.
Customer did not leave a comment.Ryan D.
Customer did not leave a comment.Steve M.
The team in Vermillion were awesome! Anyone needing a Uhaul truck or trailer needs to visit Exhaust Plus. We under estimated the size trailer we needed so needed something bigger. They worked with us to get the right size equipment. Greatly appreciated.Terry S.
Customer did not leave a comment.Vicki S.
Customer did not leave a comment.Codey K.
Customer did not leave a comment.Mandy S.
Customer did not leave a comment.MINH TAN P.
Customer did not leave a comment.Ricky G.
The "staff" were helpful, accommodating.joe N.
Customer did not leave a comment.Mark J.
Customer did not leave a comment.Logan P.
Make the website make more sense. Both me and the service representative were getting different rates for seemingly arbatrary reasons.cascade N.
Customer did not leave a comment.Jonathan A.
This location did not have pads for packing and truck was not clean. I was not given the opportunity to do a walk around with a sales person. I did find a front wheel hub leaking was not given the chance to report it.John H.
Customer did not leave a comment.CHAD R.
Customer did not leave a comment.Christopher R.
Customer did not leave a comment.Valentine A.
Excellent service and good equipmentlynn W.
Customer did not leave a comment.Alan W.
Customer did not leave a comment.jarrod N.
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