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Debra L
Customer Reviews for Exhaust Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck ran well and will return to U-Haul
michl sHave staff at front desk.
Johanna Pfriendly folks
Mark KThis was an excellent location. Friendly. Best U-Haul location I've used so far.
Ted BVery good , took care of all our needs
ben sNothing. Great service. Thanks Thad
Thad MScott was very helpful. Great service, easy in, easy out. Thank you
Collin CFor what ever reason you charged us extra to drop the truck off. An extra 26 miles not sure on that. With all the issues we had we should receive a credit.
Tony SThe 5x8 pulled perfect with a 375 lb load. Everything about the rental was easy and the trailer was in great condition.
lucas bOwner of Business has been doing U-Haul business for 34 years. Very organized and made my turn-in smooth and painless.
DAVID GVery helpful when tire blew out in Missouri and they came in a timely manner.
Norman HLocation had limited parking so I parked the truck in an overflow lot I saw and did a mobile return.
William NMan walked out and helped me disconnect the trailer. Told that I would get an email for closure of the rental. Helpful but curt.
Jeff PFast and friendly drop off. no issues. Also looked like an organized, and clean auto mechanic shop. I would have work done here without hesitation! Thanks Scott!
Thomas YCan't think of anything. Friendly people who got me checked out in a couple minutes. I was impressed.
DeLee KNo issues. Knowledgeable staff that actually follow procedures.
brandon wEverything went fast and smooth.thank you
luke bVery excellent service…Would definitely use your services again
I was told I could only have the vehicle for 24 hours only due to increased demand and a prior booking. I returned the vehicle and it sat in the same spot for 2 days. This was very disheartening to see the truck in the same position and yet I could have used it. I think renters should be given the right information so they can decide what they want to do, moving by itself is stressful enough.
Edward BI dropped off after hours, so no interactions at the drop off site.
Chuck MThe process was so much easier and more convenient than I expected. I will never try to move without Uhaul again.
Cheryl PLimited space made parking somewhat difficult
Cathy MMake sure they have a spare tire for the trailer Togo with the rental
Jeff SI was told I could return the trailer anywhere. The clerk put in unknown but it looks like you all are charging me extra for a "wrong" location... explain that...
Katina WYou could not ask for a better man than Scott Henderson. I always enjoy doing business with him. Professional, reliable and very personable. 5 stars every time.
Jody HFast and friendly service! Highly recommend.
Becky SThe trailer was very hard to pick up . And hook to truck . Unloaded. Not bad . But full ! I almost hurt my back. ! Why is there not a up and down jack . To raise it ? Not good. !
tim sQuick, efficient and super easy rental process! Thank you for the excellent service at Exhuast Plus in Vermillion SD!
Stephanie MN/a
Thomas KI dropped the trailer off on Saturday around 5pm, so they did not have any personnel around but I have heard from others that the person who runs the place is great.
Artur RNice friendly and helpful smaller pickup location!! I highly recommend this location for any U haul equipment required in Vermillion South Dakota. Note, with 7+ inches of snow on the ground at pick up they were VERY responsive and timely!! THANK YOU!!
MIchael PWas just fine. Scott was friendly, easy to work with, and made my first time rental simple. Thank you.
rachal lI reserved a 5 X 8 trailer was given a 6 X 12 trailer so I had to pull the larger one 1,400 miles.
Irwin RVermillion location is pretty intimidating. Somebody there compromised my credit card, too.
William AOur Uhaul experience was very frustrating. We were told to report to the Yankton location to pick up our truck, but the truck was not there. Our profile had two pages, one said our truck was in Yankton, and the other said the truck was in Vermillion. Only after calling a representative, did we find out our truck was in Vermillion, and we had to drive 30 minutes back from Yankton to Vermillion. We were also charged a random 22 cents before we could pick up our truck. Then we discovered the truck only had 1/4 a tank of gas before we began our trip. The Uhaul was clean and worked well, but we were not impressed with the communication we received.
Cody AI used a Tow Dolly to haul my vehicle and didn't realize that I had a 4 X 4 vehicle and was not supposed to use a tow dolly for that type of vehicle. It would have been nice if the UHaul dealer would have made sure that I was sure what type of vehicle I had and to educate me on what type of vehicles should not be towed on this.
bernie leverything was great, easy checkout. Location was easy to find
LUCIO Gnothing
clarence hDon't over charge them 89 dollars
matt pMy Gripe is We didn’t get to use it the hours We are charged for because Someone Else Needed IT! Vermillion is A Very Bias/Racist Town so We don’t get Equal Treatment At All Businesses! Need to work On Customer Service A lot No Matter What Business…Wouldn’t Recommend To Others If Color!
Donata dRerurn was Maddie after hours
carmen mDropped off outside of business hours.
Chris H