Was just fine. Scott was friendly, easy to work with, and made my first time rental simple. Thank you.rachal L.
Customer Reviews for Exhaust Plus
(U-Haul Neighborhood Dealer)
Vermillion, SD 57069
(2 blocks south of Walmart)
Services at this Location:
- Mon–Fri8 am–5:30 pm
- Saturday8 am–1 pm
- Sunday10 am–1 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I reserved a 5 X 8 trailer was given a 6 X 12 trailer so I had to pull the larger one 1,400 miles.Irwin R.
Vermillion location is pretty intimidating. Somebody there compromised my credit card, too.William A.
Our Uhaul experience was very frustrating. We were told to report to the Yankton location to pick up our truck, but the truck was not there. Our profile had two pages, one said our truck was in Yankton, and the other said the truck was in Vermillion. Only after calling a representative, did we find out our truck was in Vermillion, and we had to drive 30 minutes back from Yankton to Vermillion. We were also charged a random 22 cents before we could pick up our truck. Then we discovered the truck only had 1/4 a tank of gas before we began our trip. The Uhaul was clean and worked well, but we were not impressed with the communication we received.Cody A.
Customer did not leave a comment.kirk W.
I used a Tow Dolly to haul my vehicle and didn't realize that I had a 4 X 4 vehicle and was not supposed to use a tow dolly for that type of vehicle. It would have been nice if the UHaul dealer would have made sure that I was sure what type of vehicle I had and to educate me on what type of vehicles should not be towed on this.bernie L.
everything was great, easy checkout. Location was easy to findLUCIO G.
Don't over charge them 89 dollarsmatt P.
Customer did not leave a comment.Tom M.
Customer did not leave a comment.starr W.
Customer did not leave a comment.Jason G.
Customer did not leave a comment.Tim S.
Customer did not leave a comment.Ralph D.
Customer did not leave a comment.Danielle B.
Customer did not leave a comment.Mark L.
My Gripe is We didn't get to use it the hours We are charged for because Someone Else Needed IT! Vermillion is A Very Bias/Racist Town so We don't get Equal Treatment At All Businesses! Need to work On Customer Service A lot No Matter What Businessâ€¦Wouldn't Recommend To Others If Color!Donata D.
Customer did not leave a comment.Christina S.
Customer did not leave a comment.Rebecca D.
Customer did not leave a comment.Joelle W.
Rerurn was Maddie after hourscarmen M.
Customer did not leave a comment.April H.
Customer did not leave a comment.ROBERT C.
Customer did not leave a comment.Joseph K.
Dropped off outside of business hours.Chris H.
Customer did not leave a comment.Hunter H.
Customer did not leave a comment.John B.
This location was good, except way out of my way. I was originally supposed to pick up in Brandon, but the equipment was rented to someone else in spite of being told it was going to be held until 2:30. So, overall not a good experience.JAMES B.
Repeat for next customer! Thankyou.norm T.
Customer did not leave a comment.Kathrena H.
Customer did not leave a comment.Cody A.
App didn't work- wouldn't find location.Matt J.
The gentleman who assisted me with the return of the U-Haul truck gave me a ride back to the apartment I had just rented.Patricia B.
Customer did not leave a comment.Troy A.
Customer did not leave a comment.Tony M.
Customer did not leave a comment.Kellie U.
Customer did not leave a comment.John W.
Customer did not leave a comment.Lee B.
Customer did not leave a comment.Vemky V.
Very patient and helpfulKristen F.
Customer did not leave a comment.Steve B.
Customer did not leave a comment.Matthew B.
Customer did not leave a comment.Jaxon T.
I needed a truck out of Sioux City Iowa , I had to drive to Vermillion to get a truckhelen F.
Having to go an additional 100+ miles at our expense was very frustrating. We booked a trailer for Sioux Falls, where there are 4-5 U Haul dealers. They took very little time with us when we finally got there. We left without checking lights, which we found out later we're not working. Had to stop at another U Haul dealer in Sioux Falls for another repair.Kevin S.
Customer did not leave a comment.Mikaela B.
Excellent service from a group of helpful staffs!MD A.
Customer did not leave a comment.Michael M.
Attendant did not check to see if lights worked. I did, and the right blinker light was not working. He said there wasn't anything he was going to do about it. I just went with it, knowing it did not work.Stephen E.
Customer did not leave a comment.DARIN P.
Can't say enough about this manager at U-Haul! Very friendly willing to help, there is no storage available in this town. He had a little extra room and was very accommodating. One of the nicest U-Hauls around!Frank S.
Customer did not leave a comment.Ryan D.
Customer did not leave a comment.Steve M.
The team in Vermillion were awesome! Anyone needing a Uhaul truck or trailer needs to visit Exhaust Plus. We under estimated the size trailer we needed so needed something bigger. They worked with us to get the right size equipment. Greatly appreciated.Terry S.
Customer did not leave a comment.Vicki S.
Customer did not leave a comment.Codey K.
Customer did not leave a comment.Mandy S.
Customer did not leave a comment.MINH TAN P.
Customer did not leave a comment.Ricky G.
The "staff" were helpful, accommodating.joe N.
Customer did not leave a comment.Mark J.
Customer did not leave a comment.Logan P.
Make the website make more sense. Both me and the service representative were getting different rates for seemingly arbatrary reasons.cascade N.
Customer did not leave a comment.Jonathan A.
This location did not have pads for packing and truck was not clean. I was not given the opportunity to do a walk around with a sales person. I did find a front wheel hub leaking was not given the chance to report it.John H.
Customer did not leave a comment.CHAD R.
Customer did not leave a comment.Christopher R.
Customer did not leave a comment.Valentine A.
Excellent service and good equipmentlynn W.
Customer did not leave a comment.Alan W.
Customer did not leave a comment.jarrod N.
My friend who drove the truck thought it sounded rough. Otherwise it was great!JILL D.
Customer did not leave a comment.RICHARD N.
Great customer service! Dealer even got us a 10' truck when there were none previously available. Highly recommend! Very cordial staff made the start of our long trip a pleasure. :)Joseph R.
Customer did not leave a comment.Anthony T.
Customer did not leave a comment.GALE W.
I've used this location twice with a great experience. The owner at this location is dry pleasant to work with.Billy F.
Customer did not leave a comment.TONY S.
I had a problem with inserting gas to the vehicle. I couldn't set it to run continuously and had to hold the pump and pump a little at a time or it would stop pumping. This was annoying and time consuming.LARRY R.
Customer did not leave a comment.ABU A.
Nice service. A friendly guy even parked and unhooked the trailer by himself.GRIGORIY S.
Customer did not leave a comment.JOSHUA A.
Customer did not leave a comment.Sam C.
Customer did not leave a comment.GUILLERMO P.
No bad commentsERIC D.
Customer did not leave a comment.LYNDA H.
Customer did not leave a comment.DEAN B.
Unfortunately the previous renters were late returning the truck..fortunately it came in only 3 to 4 hours late. Not much to be done about that and we were kept advised of situation and called as soon as it was available.SUZETTE G.
Customer did not leave a comment.DEREK Q.
Customer did not leave a comment.MATTHEW S.
Customer did not leave a comment.Bryant R.
Customer did not leave a comment.Bryant R.
One of the chains on the tow dolly wouldn't stay attached and eventually the hook fell off. Windshield wipers needed replaced.ERIC G.
No improvement needed! The agent went above and beyond to help us get the truck we needed. The entire process was friendly and efficient. We highly recommend the location!Joseph R.
This is the best Uhaul rental location that I've experienced and it's the third time either me or my son rented here. Scott was working that day and made everything go smoothly. The only hiccup was my online reservation made the week before through central uhaul reservation was no where to be found.. it wasn't a problem as there was an available cargo van but otherwise would've resulted in scheduling issues w my movers.LORI C.
Customer did not leave a comment.Roger S.
Customer did not leave a comment.DENNIS C.
Customer did not leave a comment.David H.
Customer did not leave a comment.leon K.
Customer did not leave a comment.Tate B.