Did not receive my furniture dolly’s that I paid for I was told to go to another location witch didn’t have them either also all he did was complain about U-Haul the entire time also when hooking up the trailer if I did not go back and double check, he was going to hook it up incorrectly, and I would’ve lost the trailer
Jeremy R
Customer Reviews for Expressway Detail LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The retailer was not organized, had poor internet connection to properly bring up service contract. It took almost an hour to check out.
johnathan bLeft truck and keys at agreed neighborhood location but the employee did not check me out for several days. When I called to make sure truck had been checked in, the customer service person put me on hold several times attempting to reach the location and couldn't so she just transfered my call to them leaving me and the gut on the other end completely confused. I've called several times to uhaul customer service just to be transferred to a scheduling manager who is never helpful or on the least have ability to communicate professionally. Extremely poor customer service.
MELISSA CNo air conditioning in truck. Unable to exchange vehicle because of computer system issues. Very frustrating. Terrible trip without air conditioning. U-Haul was unhelpful.
joseph n