Customer Reviews for Extra Space Self Storage
(U-Haul Neighborhood Dealer)

43 reviews

12558 Lake Charles Hwy   Leesville, LA 71446

(337) 653-6182

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3:30 pm
  • Sun: Closed
Special Operating Hours
  • 7/27/2021 - 8/8/2021: Closed

Services at this Location:

Contact Us

(337) 653-6182

12558 Lake Charles Hwy
Leesville, LA 71446

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 3:30 pm
  • Sun: Closed
Special Operating Hours
  • 7/27/2021 - 8/8/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Nothing, service was great

LINDA J. 
Rating:
5.0

The staff at Xtra Space Storage is Top Notch. I had rented from them a few months back and the experience was so pleasant, I passed several other rental locations to take my business back to them. I picked up the trailor on Friday 11 June 2021 and rented for 2 days as I knew I couldn't make my trip and have it back within 24 hours. This left me with an after hours return. I had some issues with the website not wanting to acknowledge my location. After 2 calls and 2 service reps, the website decided it was now time to recognize where I was. I'm not sure if that's anything y'all can fix but if so, that would be wonderful.

TROY D. 
Rating:
5.0

The lady I dropped it off to was kind and apologetic.

DELANEA S. 
Rating:
5.0

Your 26 foot truck, Was the Worst in the world,My wife got in for about 2 minutes of driving before wanting to be dropped back off to get her car . it was like ridding a Harley with no shocks even the seat slammed down hard, And I have given it a couple days to see if it would stop hurting but has only gotten worse, Michael tinsley,3184461422

MICHAEL T. 
Rating:
5.0

Laura and the other lady I didn't get her name were both very personable and helpful but Laura was very very nice and helpful .

Nykole P. 
Rating:
5.0

Absolutely nothing, the two ladies were extremely helpful and friendly not to mention very accommodating!

ITALINO P. 
Rating:
5.0

Customer did not leave a comment.

CORY R. 
Rating:
5.0

The associates were extremely friendly and helpful

BRIAN H. 
Rating:
5.0

Customer did not leave a comment.

Howard B. 
Rating:
5.0

Customer did not leave a comment.

Val C. 
Rating:
5.0

Customer did not leave a comment.

Troy D. 
Rating:
5.0

Always a pleasure to work with this U-Haul provider.

Edmond G. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Jerry R. 
Rating:
5.0

The representative was courteous and knowledgeable. I had signed in online, so it was quick and easy, both the rental and return.

Edmond G. 
Rating:
1.0

Customer did not leave a comment.

Mary F. 
Rating:
5.0

I will never rent Uhaul again. I have more moving to do when my house is ready. Glad I did it take you up on the free storage rental. I am sure that would have been messed up too. Uhaul is a joke. Extra Space Storage took care of me after the Uhaul disaster!!!

SAMUEL H. 
Rating:
5.0

Nothing

Cynthia H. 
Rating:
5.0

Nothing...everything was perfect

Craig R. 
Rating:
5.0

Customer did not leave a comment.

Kendrick P. 
Rating:
5.0

PERSONELL VERY NICE AND EASY TO DEAL WITH.

ROBERT P. 
Rating:
5.0

The employees were professional friendly answered all my questions very nice people thank you

Denise D. 
Rating:
4.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Customer did not leave a comment.

marcell E. 
Rating:
5.0

Excellent service provided, quite helpful and very pleasant in helping out with information. Glad I came here

MARCEL E. 
Rating:
5.0

Customer did not leave a comment.

Carlton M. 
Rating:
5.0

Customer did not leave a comment.

ADAM M. 
Rating:
5.0

Very helpful

MARGARET W. 
Rating:
5.0

Courteous and informative staff, easy access location, trucks cleaned and easy to locate on the lot. Would easily recommend to others

Brody R. 
Rating:
2.0

Tried to get extra $13.00 out of me for the gas. They had to go back and check it a second time and sure enough it was were it was suppose to be. The one checking me in was alright but the female sitting behind the counter was rude and I definitely not recommend this place to anyone.

Kenneth C. 
Rating:
5.0

Customer did not leave a comment.

Charance R. 
Rating:
5.0

Customer did not leave a comment.

DANIEL P. 
Rating:
5.0

Great spot

JOSE R. 
Rating:
5.0

Customer did not leave a comment.

Dexter D. 
Rating:
5.0

The ladies were very helpful and very professional

Robert S. 
Rating:
5.0

nothing superior customer service at the location!

Joshua O. 
Rating:
5.0

Excellent and friendly service.

Jesse C. 
Rating:
5.0

Very much helpful and friendly!

Bryson C. 
Rating:
5.0

Customer did not leave a comment.

jacqueline H. 
Rating:
5.0

Nothing, the personnel were awesome ??

Italino P. 
Rating:
5.0

Customer did not leave a comment.

Tramon R. 
Rating:
4.0

Cruiser equipped vehicles are needed

Wihbedihmbom B. 
Rating:
5.0

Very accommodating

Edwin B. 
No reviews have been submitted for this location.

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