Very accommodating
ROBERT A
Customer Reviews for Eye Candy Wreaths
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Personal went above and beyond in customer service, very very happy with them.
DAWN DI was a little confused where to park or weather it would be moved after my drop-off. I did drop off before hours so I wasn't able to contact them about that.
AARON EWe dropped by after hours to leave the UHaul, I found the location to be easy and straightforward. Beautiful home on the property. The app was an easy check out. Great experience.
Victoria VVery easy to get trailer! Kind and curious as well... I would recommend to anyone looking.
Berney KAwesome customer service. Great location and price. Owners were super friendly and nice. Thank you for allowing me to rent a uhaul from you guys. Appreciate it.
Lindsey KI clicked no on personal because it was after hours and no one was around but it was super easy dropping the trailer there.
T LGreat experience with very helpful and knowledgeable team. Convenient pick-up on a Saturday at a time that fit my schedule. Highly recommend,
PHILLIP HVery nice people. No problems at all.
dave lFriendly and helpful. Got in and out in a very short period of time.
Mark VEverything was excellent
Justin KThey were so good, I called on Friday for a truck on Saturday, which was short notice, but they made it happen. They helped with all the paper work and explained everything .Thank you so much, my mother, which was a flood victim, was so happy to get her furniture back!!!
kathy mi cant believe you charged me 32 dollars for changing drop off location.
KENDALL RQuick and simple pickup of truck and auto transport trailer. Great customer service. It might be nice to have been able to leave with a physical copy of the receipt, but since the receipt was sent via e-mail, that was just a minor inconvenience. Thanks for the smooth checkout process.
Marcella GI have been so happy with the service and support that I recommend uhaul to anyone. Especially this location!
Chris HBruce went above and beyond for us with our reservation. Five star
Cristo HThe issue was that the signs for the one drive for the rental return lane were small and I turned to soon into a driveway part of the same property which is not a big deal since I was driving a car. However my brother driving the U-Haul did the exact same thing in a 15 ft truck. And this was not where we were to drop off the U-Haul. I would fix that. Or not put trailers at that driveway. And just have all the stuff labeled as U-Haul all in one spot and not have it split up at two drives. Or connect the two drives.
Hannah LNothing
BRENT DVery helpful even when the drop off location was not helpful at all.
Mary MIt was late at night and difficult to find the drop off point. However, the lot was large enough to safely drop off the 26’.
Thaddeus LThe guy tried to tell me that I could not use a 1 7/8 inch ball hitch for a 5' by 8' trailer. It clearly states on the website that I can use that ball hitch for that trailer. He told me he would not let me take the trailer unless I had a 2 inch ball hitch. I had to go out of my way to go buy one and then come back to get the trailer. I do not recommend going to this U-Haul location. I would say go to a bigger location where it is not as much of a pain.
Levi DBruce from Sioux Center was excellent and went out of his way to make sure everything was good and that I was satisfied!
Kevin Tsioux center uhaul has been awesome to work with and accommodating.
Chris HBruce was really nice and great to work with, he made the rental process very easy.
ROBERT VThey were super helpful when the app didn't work and told us where to leave the vehicle as it was not very clearly marked.
Jens CNothing, everything worked out perfectly. Great service.
Yvette RMaking the app better at uploading pictures and making it more clear that only the app works
Jeremy BThis was a drop off point which was closed, so I did the return on line. Which was easy. The tutorial video on how to do this kind of return was very helpful. The process was easy.
Joseph Pthis location was awesome throughout the process, from booking my reservation for a trailer to explaining how to properly hookup and use it. cant say enough how good they were to rent from!
Brian SWe appreciate the owner taking our equipment even though he did not know of it in his computer. He was very nice and we were very grateful.
Rachel HIt took over an hour to get the app to work very frustrating
Jeremy VGreat service. Very helpful and kind!
Janet DEverything was good for drop off.
Benedict RShow them the cup holder. Would have been nice to know it was there.
Richard BNothing to improve. Excellent... Fast friendly service. No hassle, definitely will refer someone to this place. Thanks for the ease of it all.
monique fThe manager of the center went above and beyond to assist me. A different center had installed my taillight adapter, but had never got it to work right. This gentlemen took the time to repair it and make it right for no extra charge. Can't say enough good things about the service I received here.
Richard BHelpful location, quick & clean
Michael Bsuper nice gentleman helped with every part of hookup. Went above and beyond what was asked. Only problem was no receipt of rental. No paperwork telling me how much it was. Never received email of receipt either.
Brad S