Customer Reviews for EZ Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of EZ Mini Storage

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Lisa W. on

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Customer did not leave a comment.

Salvador M. on

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I used to work for the company and as a customer I didn’t feel valued. I went to pick up a car trailer and after waiting 20 minutes they didn’t have the trailer. I had to drive 10 miles away and wait another 25 minutes just to get the trailer. I wasn’t expecting a full comp of the trailer but I wanted some sort of discount for the inconvenience and when I asked for that I was bounced around again as if no one had authority to do so. Lots of time waisted. Time is money and I’m in sales myself.

Paul M. on

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sarah H. on

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The woman checking us out took way too long. About 30 minutes just to get the info into the computer. She should have adjusted our return time.

Robin S. on

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Just fine. Thanks

John B. on

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The Uhaul National customer service reservation process is pathetic with incompetent employee - couldn’t tell me the pickup location or the pickup time at time of reservation ? What is the point of calling ahead to reserve and giving credit card information do the customer service representative can’t even complete transaction. Uhaul national customer reservation receives an “F” rating and that is being kind. You people suck !

TED S. on

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I dropped off my truck using a smartphone. Very easy.

George S. on

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Customer did not leave a comment.

LARRY W. on

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Excellent location/operation. Very personable.

Paul M. on

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keygan A. on

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Give the next customer more steady and safe equipment. The car trailer that we paid for was rusted and old. It took us a very long time to hook it up because the the ratchet was so rusted. The ladies were of no help. They were afraid to call someone to hook up the car trailer. Also the tires on the trailer started smoking in the middle of our transition. We had to pull over so the trailer wouldn’t blow up into a fire!

Brad M. on

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KYLE S. on

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Location seemed very confused with my reservation. The truck I reserved was not available and took a lot longer check out then expected.

Samuel T. on

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William P. on

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Have more blankets available for rental. Check vehicle tires. Truck we rented had low tire with a nail in it.

Fred D. on

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Bill B. on

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The 6 X 12 was beat up pretty bad.Tires on the edge of replacing. Trailers the 6 X 12 were very hard to find.

Shirley T. on

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Montalvo G. on

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NA

larry W. on

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Darlene R. on

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The employee was awesome I loved her friendliness and positive energy!

PAVEL P. on

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Exelente!

Walter H. on

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Have someone who knows the system for uhaul rental.there was no inspection of trailor ,which had damage to left fender area ,running lights worked but no brake,turn signal,or emergency flasher so this limited travel at night. Have a trailor savay person .

Cheryl R. on

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nicole M. on

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Michael D. on

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Very professional employee and was very efficient!!

Guy G. on

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Very helpful. Thank you!

Ronald S. on

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MELINDA P. on

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NEIL B. on

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Employee said it showed no where in here system that she had a drop off coming.

angel T. on

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I have no negative comments about the persons in charge of this location , they were very helpful and even though I arrived at closing time they were willing to receive the truck I had rented .

David M. on

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Mary Lou S. on

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THOMAS H. on

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THOMAS H. on

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Mike M. on

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Unfortunately, the young lady that hooked the trailer up did not do so correctly and the trailer came off the hitch within the first 20 feet of trying to leave. By then she had hurried back into her office. She had not tightened the large nut down all the way and the first bump caused the trailer to come completely off. Thank the good Lord that I was not going 55 down the highway. I installed the trailer correctly and went on my way. I did not get the feeling that she was comfortable nor trained on hooking this up. She asked no questions about my hitch and just wanted to go back in the office. Nice young lady but obviously not properly trained.

marybeth B. on

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Excellant experience overall. Very nice lady helped me. Customer service perfect.

robert G. on

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dale E. on

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Brian L. on

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Tom H. on

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Michael F. on

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thomas S. on

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nick D. on

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Wish a dolly came w the truckk

Michael F. on

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Joseph M. on

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I drove this truck a total of five miles and before I returned it I put in $5 of gas. That is right around two gallons of gas, more than I had used but I wanted to ensure I didn't get charged for gas. When I got my statement I was charged $9.78 for "EZ Fuel Sales." That would mean your truck gets about one mile to the gallon and I find that hard to accept. I am hoping this error is corrected quickly!

BRITTANY S. on

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DEBORAH H. on

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Cindy and Tony are awesome. The truck we rented and the entire facility is spotless and well maintained. Great experience!

Katrina O. on

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Sue L. on

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robert R. on

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Ken B. on

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JAMES B. on

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On line showed this location would be open on Saturday afternoon and that is why I chose it as the drop off. Was all ready closed at 2 pm on Saturday. Had to call pick up location to find out what to do.

pat C. on

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Customer did not leave a comment.