Customer Reviews for EZ Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of EZ Mini Storage

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Salvador M. on

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I used to work for the company and as a customer I didn’t feel valued. I went to pick up a car trailer and after waiting 20 minutes they didn’t have the trailer. I had to drive 10 miles away and wait another 25 minutes just to get the trailer. I wasn’t expecting a full comp of the trailer but I wanted some sort of discount for the inconvenience and when I asked for that I was bounced around again as if no one had authority to do so. Lots of time waisted. Time is money and I’m in sales myself.

Paul M. on

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Customer did not leave a comment.

sarah H. on

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The woman checking us out took way too long. About 30 minutes just to get the info into the computer. She should have adjusted our return time.

Robin S. on

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Just fine. Thanks

John B. on

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The Uhaul National customer service reservation process is pathetic with incompetent employee - couldn’t tell me the pickup location or the pickup time at time of reservation ? What is the point of calling ahead to reserve and giving credit card information do the customer service representative can’t even complete transaction. Uhaul national customer reservation receives an “F” rating and that is being kind. You people suck !

TED S. on

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I dropped off my truck using a smartphone. Very easy.

George S. on

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Customer did not leave a comment.

LARRY W. on

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Excellent location/operation. Very personable.

Paul M. on

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Customer did not leave a comment.

keygan A. on

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Give the next customer more steady and safe equipment. The car trailer that we paid for was rusted and old. It took us a very long time to hook it up because the the ratchet was so rusted. The ladies were of no help. They were afraid to call someone to hook up the car trailer. Also the tires on the trailer started smoking in the middle of our transition. We had to pull over so the trailer wouldn’t blow up into a fire!

Brad M. on

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Customer did not leave a comment.

KYLE S. on

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Location seemed very confused with my reservation. The truck I reserved was not available and took a lot longer check out then expected.

Samuel T. on

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Customer did not leave a comment.

William P. on

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Have more blankets available for rental. Check vehicle tires. Truck we rented had low tire with a nail in it.

Fred D. on

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Customer did not leave a comment.

Bill B. on

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The 6 X 12 was beat up pretty bad.Tires on the edge of replacing. Trailers the 6 X 12 were very hard to find.

Shirley T. on

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Customer did not leave a comment.

Montalvo G. on

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NA

larry W. on

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Customer did not leave a comment.

Darlene R. on

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The employee was awesome I loved her friendliness and positive energy!

PAVEL P. on

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Exelente!

Walter H. on

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Have someone who knows the system for uhaul rental.there was no inspection of trailor ,which had damage to left fender area ,running lights worked but no brake,turn signal,or emergency flasher so this limited travel at night. Have a trailor savay person .

Cheryl R. on

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Customer did not leave a comment.

nicole M. on

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Michael D. on

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Very professional employee and was very efficient!!

Guy G. on

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Very helpful. Thank you!

Ronald S. on

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Customer did not leave a comment.

MELINDA P. on

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NEIL B. on

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Employee said it showed no where in here system that she had a drop off coming.

angel T. on

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I have no negative comments about the persons in charge of this location , they were very helpful and even though I arrived at closing time they were willing to receive the truck I had rented .

David M. on

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Customer did not leave a comment.

Mary Lou S. on

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Customer did not leave a comment.