Great support
TRACIE H
Customer Reviews for EZ Smokes+
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner is very nice and a cool guy.
Jonathan SGracias
Ana HDrop off location was easy to locate and convenient. Personnel was very helpful, kind and respectful. I highly recommend this location for all your rental needs.
FRED SNicest and best uhaul ever!!!
BOTIELUS Breturn was smooth, no issues - great job
Cesar EFast and easy pickup due to having a reservation, and no hassle drop off if you return the truck after the store location closes.
Carolyn BBOBBIE is absolutely amazing and very friendly and courteous to his customers. I have went through him for uhaul rentals multiple times and would recommend Him at all times. Extremely professional.
JENNIFER BThey were expecting me, came outside and handled my drop off. I didnt even have to go inside.. Good worker!
Kirk DExcellent Customer Service and Support! We love renting from Bobby!
Kurt RNot much.
Ronald MGreat customer service.i had received a call telling me my drop of Location had changed but the manager of this location allowed me to drop it off at the originally location which was much closer to my residence
LOWELL SI highly recommend this location . Bobby is always friendly, professional, and provides excellent customer service. Every time I have needed assistance, he has gone above and beyond to make sure everything was taken care of and that I had a great experience. It’s rare to find someone who genuinely cares about their customers the way he does. Thank you for consistently providing outstanding service!
SHAQUOYA BTop quality service, very professional and fast, i was in and out
RICHARD MI would like to recommend that Uhaul have locking gas caps on their trucks to help prevent theft of fuel and all those concerns
Thomas PGreat serv.Thank u
ROSARIO RI’ve used this location twice and both times the staff went above and beyond. Friendly and efficient.
Scott JAbsolutely the best!!!
Anthony GPerson is very nice and professional and helps you
ALFREDO RI can drive only the right mirror was is loose. Other then that no complaints. P. S. Tighten that mirror. Thanks
Christopher RQuick, easy, friendly staff. Didn't hurt I could grab some smokes too, haha!
Alicia RComputers were down and did not get a confirmation that it was returned
Tom NEZ Smokes U-haul provides prompt, courteous service. Since I need haul service, I had positive experience
Eduardo GEZ Smoke location provides expedite courteous service. General Manager knows the business Not strenuous like in other locations.
Eduardo GEveryone is always friendly
ANITA HMy rental experience at this location was refreshing,and pleasant thank you
James LThe check in and check out processes were very easy, and our requested size was readily available for us, just like we booked. The customer service was great.
Katie GPrompt, courteous service
Eduardo GBobby was so effecient professional and all around easy to work with I would highly recommend this uhaul dealership to anyone in need really a great experience
SUSAN CExcellent service, brand new van, 5 minute checkin and checkout
KENT GBobby ROCKS!
Fawnda FWow, what a great place to pick up a truck. Owner is super friendly and location is close to airport
Michael CGood service
MARK MPerfect
Jose mExcellent customer service from booking through turn-in. THANK YOU.
EDUARDO RBest customer experience I've ever had. This place was amazing.
Michael DVery helpful and professional. Made the experience of renting a UHAUL easy.
JACOB RAlways has the best customer service and U-Haul trucks are always clean
JEREMY SBobby is the most beautiful person, his personality and customer service is award winning, he’s communication skills are one of the best. His resources are unmatched, he feels if he doesn’t have the equipment he will find it for you. This has in the past kept my anxiety and stress at bay. His recognition needs to be recognized and appreciated by U-HAUL. Thank you Bobby, you are one of the best that I have encountered in my many many years of renting from U-haul all over the nation. Thank you for being yourself. Resourceful, respectful, and responsible.
RODNEY GExcellent
DONALD MBobby is the best.
LUIS RThank you for providing a safe vehicle to transport my family and belongings across the country in!
KRISTINA BExcellent outstanding
RODNEY GBobbie is AMAZING!
LEILANI HThis was the second time renting from this location and will definitely come back again! The easiest check out, drop off and the equipment is clean and well maintained. The owner makes the whole process easy and personable. Thank you! Professional and friendly at the same time.
HENRY Rstaff waited for me to arrive, a little after their scheduled closing time. I greatly appreciated Bobby going the extra mile.
LAWRENCE DCustomer service is always exceptional and the fleet is always clean and maintained. I never have any issues. This is why Bobby will ALWAYS have my business.
Shaquoya BAbout this location nothing really.
LUIS REasy, efficient and convenient with lots of parking available to leave your own vehicle.
HENRY RGreat experience. Better than expected.
MARK MThis is the only location I will use. The owner is amazing
Carrie LI would like to thank everyone involved with my renting my u haul it was a great experience.
RENE TI can't think of anything
LUIS RCheck the tires before you let it leave.
TAMARA MThe workers in the store are super nice and super friendly I can not believe the person working there remember me from over 5 years ago
Alika PAbsolutely fantastic service I recommend
CAMILO CThe operator of this location was super helpful, friendly, and fast.
JACKSON WThe man is the epitome of great, efficient customer service. I go out of my way to use this place only for my moving needs.
Jordan LExperience was everything I could hope for. I'll definitely come back here next time I need a truck
JOSEPH D