Customer Reviews for EZ Stor
(U-Haul Neighborhood Dealer)

Rating:

1.0

I drove 6 hours one way and back again because i was told it was cheaper yeah it was like an extra 500 bucks plus 6 hours of my time and u haul couldnt rewrite my contract...very disapointed plus my contract was missing my dolleys and blankets extra

Rating:

5.0

Very quick drop off. No hassles.

Rating:

5.0

We were moving and have a storage unit at this location. It was very convenient for our move. We arrived early on a Sunday and did not interact with staff. Left key in a dropbox which was well labeled. A positive experience all around.

Rating:

5.0

Excellent service, and great value! Looking forward to renting again.

Rating:

3.0

Y

Rating:

3.0

6x12 trailer is too heavy to lift for one person. I had to wait for help. Finally had to get owner of facility to climb the trailer on the rear to put weight on it to lift the tongue to just barely get on top of hitch. Then I had to lift while they got the tongue to go down on ball, there is NO WAY one person can put this trailer onto a hitch. I threw my back out lifting the trailer. Then onto bringing to the ending destination, I had to call some one to come help me get the trailer off the hitch, it was way to heavy. So in both instances, picking up and dropping off, lifting that trailer by yourself is impossible unless you are some 300 pound football player. Why are you not making this easy to lift onto a hitch and off a hitch? Why are you making people ruin their backs to use your trailers?

Rating:

2.0

When we reserve uhaul at a certain time we expect it to be ready not half hour later.

Rating:

1.0

There was a lock on my trailer that I found when I got home to load up and I was told to figure out how to get it off myself so I wasted time I paid for to use as a rental to get a lock off the trailer before I could use it