I rented this item for 6 hrs but because this location closes at 8 pm I was forced to bring it back at 8pm or before only giving me 2 1/2 hrs to get what I needed done. I didn’t get what I paid for and I am upset
SARAH P
Customer Reviews for Faevaa Detail World
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything went great... Except, I went to return after my two days. There is a problem. I paid the the payment for two days, insurance and 100 miles. I was owed $21 in change. I asked them to hold till my return. Big problem,the meter said I drove 2000 miles. No way,1st day didn't go as planned. The 2nd day, I drove maybe 20 -30 at most. I didn't receive the left over miles or the change. Infact I paid another $20 for another use on Tuesday. A NIKE show keychain on the house. I'm pretty sure they will make it right. I will rent again and all employees are really cool. It was a system problem with 🖥️. Their so close to my apartment 😄 Thxs again. See y'all on Tuesday. 😁 Will update...super cool guys.
ERICKA QVery friendly service. Went above and beyond to make this rental stress free. I highly recommend.
CARMEN SThe vehicle was not handicap approved. The step-ups is too high for a person with knee problems. Very hard to get into. Need to have a step up available. Don't offer senior citizen discount. The charge for milages is a bit much.
ETHEL AFirst I was told they couldn’t get me checkout or hooked up cause the boss wasn’t there. They did get someone out there to take get my rentals done. Only 1truck on the lot and smelled like cigar. Had to drive from Houston to Shreveport steel that nasty smell.
SHANE KThese guys where down to earth and took care of me in no time .. also we’re cool about me being the trailer back 30 min late .. I give them 5/5 stars for service..
CARL BKeep providing the same service
MARC GVery nice ppl
Shrita RI did note and took pictures of the seats and they had holes in them. I will use this location again, because they people there were amazing as well as the owner that I spoke with over the phone.
Lisa BThe front desk assistant was polite and knowledgeable about the equipment and services. Thanks for everything.
Grecian CThe entire experience was very good, from pick up t return, no problems.....
janie wThe guys were very friendly and helpful.
Milton WI was charged 15 dollars to clean the trailer
Earl W