Customer Reviews for Fairfield Hometown Store
(U-Haul Neighborhood Dealer)

19 reviews

1301 W Burlington Ave   Fairfield, IA 52556

(641) 819-0140

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(641) 819-0140

1301 W Burlington Ave
Fairfield, IA 52556

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

REGINA C 
Rating:
5.0

I have used UHAUL multiple times in the past. All except once ( The time before this last time). They have always been excellent! Due to my father's health issues aswel as my own. We had to keep the truck a few days longer. It was a one way trip. The location that we dropped it off at, was absolutely amazing and understanding. Very expensive, however the actual drop off location. You seriously could not have asked for a nicer Gentleman. Unfortunately, the last woman I spoke with at the call center. Was extremely rude and lacked empathy and understanding for understanding. We absolutely did not have the extra money to keep the truck an extra few days. However, As, I mentioned above due to my father's Dementia, pretty much not knowing him for 42 years. My own health issues and next to no help other than my Fiancee, we got it done. Oh, also the house was not ready for us to move into. When we arrived, the landlord was not aware of some of the issues. Therefore, keeping the truck 3 days longer than expected and having to stay in a hotel for the first 3 nights. Of course none of this was your problem. I felt the last woman we spoke to in the call center could have been more empathetic or shown some for that matter. As well as given a discount due to the circumstances

SHANA L 
Rating:
5.0

Customer did not leave a comment.

JOSELYN H 
Rating:
5.0

Customer did not leave a comment.

TINA C 
Rating:
5.0

Excellent service. It's great to have this service available! Robert was great to interact with -- informative, helpful, and pleasant.

STEPHEN H 
Rating:
4.0

Customer did not leave a comment.

THOMAS H 
Rating:
4.0

Customer did not leave a comment.

RYAN W 
Rating:
4.0

Customer did not leave a comment.

KRISTOPHER H 
Rating:
5.0

Customer did not leave a comment.

COLLIN P 
Rating:
5.0

Customer did not leave a comment.

JOSEPH H 
Rating:
5.0

Friendly and helpful!

FREDERICK T 
Rating:
5.0

Customer did not leave a comment.

JAY G 
Rating:
5.0

Customer did not leave a comment.

VIOLET M 
Rating:
5.0

Customer did not leave a comment.

HEATHER W 
Rating:
5.0

Customer did not leave a comment.

IYANU D 
Rating:
5.0

Customer did not leave a comment.

Scotimay S 
Rating:
5.0

Robert was great.

RALPH T 
Rating:
5.0

Customer did not leave a comment.

MATTHEW P 
Rating:
5.0

None

BIRAN S 
No reviews have been submitted for this location.
  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top