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DANIEL V
Customer Reviews for Family Feed Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They didn’t have the appliance dolly but they were kool about it and he reduced the price. Kool guy to talk to
VICTOR MWas contacted by U-Haul one hour before pickup that I had to drive 45 mins to a different location to pickup my U-Haul from my original location. This is the 2nd time in 2 weeks that U-Haul has changed my pickup location extremely out of the way. When trying to speak to the U-Haul rep on the phone about allowing me to drop the trailer off the trailer closer to where I live since I had to drive 45 mins out of the way to pickup she stated it would cost extra and she cannot and will not waive that. Even though U-Haul changed on me with hardly no notice. Extremely disappointed and will not use U-Haul again in the future. I am canceling my 26’ truck I have reserved for this month also.
Aaron BLove the drop of location, I was on my way to fishing and just my luck this location have a small variety of lures, live bait and accessories, I didn’t have to make another stop. 😊
Gonzalo Dwhen I rented the U-Haul trailer, the tire was flat. I informed the gentleman about it. He seem to be unconcerned or didn’t know what to do. I took it to a service station to get it filled up. I took it to move my sons furniture, when I got to my destinations the tire was flat again. I took it to another service station and got it pumped up again. When I returned it to the U-Haul dealer in which I got it from the tire went flat again. I think I deserve a refund.
Larry QFast and easy and very close to home
Irma WAll good
Rafael RThe location and customer service was fine my issue came in when my card was charged over $800 for a rental. one charge for the truck then a additional charge for mileage for a trip of no more then a total of 250 miles I have called every unsullied location that I had to deal with for this rental and no one could do anything I was told to call the company to sit on hold for over a hour to be hung up on and to call back to sit another hour with no answer for a hold time that was to only be 20 mins
Isaiah, F