We did not receive blankets or the appliance dolly that we paid for. The truck was absolutely filthy...so much for covid cleaning. I will NEVER rent from a place that doesn't have an employee present to help. I did not agree to becoming an employee of uhaul in order to rent a truck for a few days. I couldn't be more disappointed.
Customer Reviews for Family Motors
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Family Motors
No One was at this location when we went to return. Two inquiries of people in the immediate area said they had not seen anybody there for sometime. There were three FedEx notices on the door as if no one was manning it. After a call to U-Haul we were told to just leave it there. That seems risky
Last minute rental without any problems 5 star rating from me