Very friendly and swift service and attention. I had a great experience with the business.
EL H
Customer Reviews for Family Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure there is someone there to give you keys to rentals and the phone number is correct
MichelleLee KThe front light is not working.and you have poor communication . The was less than half a tank when I picked up, I was returning it with half full, but you guys over charge me for the this.you are awful.
Janite Gexcellent service
jhosep tI had to use the drop-off box.
JAMES HWhen I was on the web site, I checked that I needed an appliance dolly. The web site came up with a lot of extra charges by default. I cleared out all the defaults. I think that action may have also cleared my my request for the appliance dolly. This location did not have dollies. So I had to go to another location to rent the dolly. This took time out from my budgeted 4 hours, potentially leaving me to pay for more time than I reserved. So maybe it was really a problem with the website, but it was an inconvenience to me that this location had no dollies.
Bill B