BRUCE D.
Customer did not leave a comment.
Customer Reviews for F&W Exhaust
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of F&W Exhaust
Gary S.
While they should have had the specs on this order, they forgot some items (Blankets) and a hand truck and had to put in while I was there instead of having ready for me before I got there.
Richard Z.
Really lie the fast and great service.
Roger B.
Better customer service. Have somebody help hook up the trailer. It is heavy.
Louis T.
I was unhooked and ready to go very quickly.
Joe R.
Dropping off the truck was not a problem.... Person there was very nice and helpful. Would rent from Sauk Center location anytime if needed!!!!
Dodie L.
It was inconvenient to have to drive to Sauk Centre for pick up as there were no trailers closer to my home.
Mark J.
your app for returns sucks never could git it too work for the return I dont have a smart phone my wife does and still could not make it work took over an hour we just gave up on the app call the 800 number what a wast of time. Hope i never hafe too do this again.
Maurice K.
The lady at this location set the trip up for me and made it so easy for me to check that off my to-do list. Appreciated being able to drop it off about 2 miles from my house!
Ryan H.
The truck we received was in terrible shape mechanically. The vehicle should have never been rented for a long-distance move. The truck was unable to be steered straight without holding the steering wheel at a 7/1 position, versus the typical 9/3 position. The tires were bald, with one of the tires blowing out at 75 MPH, This was an unacceptable shape for a long-distance move.
Richard B.
Find a new operator Software for pickup on Sunday didn't work
terri B.
Exhaust on truck was a little loud.
Devyn D.
Fantastic customer service
Michelle M.
Why was this location chosen for me - it was so far from my home and in the end they charged ME for extra mileage- when I got to the site I had no emails to help me get the truck so for the 4th time had to sit on hold 20-30 minuets just to figure it all out.
amber C.
super helpful and friendly staff.
Gary B.
The dolly was buried in a snow bank, had to uncover & pull out before we could hook it up & then had to clean it off. We were told that it had been plowed out & was ready.
Gary B.
Location was too lazy to walk out & see if trailer was returned, drppoed it Sunday morning. Was charged for 2 days & have to wait a week to get my money back. Will NEVER rent from this site again
David W.
Perfect for what we needed
John M.
to lazy to walk around the U-haul to look at damage already done to vehicle. Did not have the dolly or blankets on hand. Did not hook up the trailer or show us where it was. took over 1,5 hours to get the truck on a prepaid truck!!!!. They need more training.
Jim C.
I dropped the truck off after hours-it was quick and easy with no hassle.
Harvey N.
It would have nice to get the truck we reserved 1.5 weeks in advance. Instead we got a smaller truck and trailer and that just made extra work and trips for us. Not cool at all
Allan B.
Everything was great. I'm sure next customer would like to listen to the radio when your crossing the country. There was no CD Player in U-haul.
Doug S.
Good service
alan N.
Nothing, everything went well!
Paula W.
No instructions upon pickup
Bill N.
After hours drop off was simple.
GARY B.
cruse control
KATIE L.
they were absolutely great to deal with! we will definitely recommend them to anyone.
DENNIS C.
Two things. In our final rental for this move, the distance from our home location to destination was 230 miles. We had to travel about 45 miles out of our way to pick up the truck so should've received 90 extra miles. The clerk entered the mileage we needed incorrectly and we went over by about 40 miles. At our destination, we were going to be charged the extra miles, but after we explained the situation, we were not charged. It just adds to the hassle of moving. This was the fourth and final U-Haul rental in our recent move. The pick up locations were always inconvenient and out of our way. Otherwise the equipment itself worked well, no complaints there.
LOUIS T.
Stay the way you are doing its good
DENNIS P.
nothing
SHEILA M.
Wonderful Fast Service!
james R.
Construction ever were hard to find
Noel R.
F&W Exhaust was excellent -- but we spent a lot of time fooling around with the dealer in Osakis who was TERRIBLE. The Uhaul was not usable -- very dirty as if they were hauling farm animals...and I had to push to have someone find one that was usable. There's got to be a better way to manage the standards.
DAVE M.
Very helpful and courteous- I was on my way quickly.
DENNIS K.
Very helpful and service was great
sarah D.
Excellent customer service p
JON P.
Service was excellent at the pick-up point!
JERRY B.
I was told I could change my reservation to a 5x8 3 days before I picked up my trailer but when i came to get my trailer what I wanted was gone.
MERVIN B.
I was happy with u-Haul service in every way except that the trailer tongue was too heavy for me to remove from the car overnight at my destination. It seems to me that a jack should be provided to lift a tongue of that weight. I was rented a 6x12 foot double axle enclosed trailer because a smaller trailer was not available. The fact that neither I nor my husband were unable to lift the tongue caused a major inconvenience.
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