Customer Reviews for F&W Exhaust
(U-Haul Neighborhood Dealer)

195 reviews

1163 Getty St S   Sauk Centre, MN 56378
(1 block west of the Holiday Gas Staion off of Hwy 71)

(320) 352-6704

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/31/2022: Closed

Services at this Location:

Contact Us

(320) 352-6704

1163 Getty St S
Sauk Centre, MN 56378
(1 block west of the Holiday Gas Staion off of Hwy 71)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/31/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Jeffrey A. 
Rating:
5.0

Every thing went smooth as silk, truck ran well with decent MPG.

Dennis R. 
Rating:
5.0

Customer did not leave a comment.

David P. 
Rating:
3.0

Customer did not leave a comment.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Laura A. 
Rating:
5.0

Customer did not leave a comment.

Bruce P. 
Rating:
1.0

I had to call another Uhaul to get help hooking up the trailer. The lady that did my check-in was good but said she didn't have anyone to hook-up the trailer and asked if I had help.

Lynda B. 
Rating:
5.0

Customer did not leave a comment.

Joshua B. 
Rating:
5.0

Easy check in, friendly people!

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

PAUL J. 
Rating:
5.0

Customer did not leave a comment.

BRIAN B. 
Rating:
5.0

Great service, friendly staff!!

ROBERT M. 
Rating:
3.0

Customer did not leave a comment.

Richard B. 
Rating:
5.0

Helpful and friendly. Very happy with our rental from F&W Exhaust.

darla H. 
Rating:
3.0

Customer did not leave a comment.

Cathrine B. 
Rating:
4.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

Customer did not leave a comment.

Bruce B. 
Rating:
1.0

The windows were completely covered with bugs and unable to see until we cleaned them. Everything else was good. Person on the phone wasn't friendly.

Robert S. 
Rating:
3.0

Make sure to provide a clean truck after use and not add extra charges that should have been figured into the pick up location!

Anthony P. 
Rating:
5.0

Debbie was the nicest most easily helpful and selfless way beyond anything anyone else would even think of doing. She's and the team there are awesome and professional to the fullest!!

JASON H. 
Rating:
4.0

Customer did not leave a comment.

Jackie W. 
Rating:
3.0

The location was fine, BUT I paid extra for a guaranteed closer to me only to have it changed in the last few days. What is the good of a guaranteed pickup that really isn't it is misleading.

linda P. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
4.0

Customer did not leave a comment.

kelly L. 
Rating:
4.0

Customer did not leave a comment.

BRUCE D. 
Rating:
3.0

While they should have had the specs on this order, they forgot some items (Blankets) and a hand truck and had to put in while I was there instead of having ready for me before I got there.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

Cornealous K. 
Rating:
5.0

Really lie the fast and great service.

Richard Z. 
Rating:
2.0

Better customer service. Have somebody help hook up the trailer. It is heavy.

Roger B. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

I was unhooked and ready to go very quickly.

Louis T. 
Rating:
4.0

Dropping off the truck was not a problem.... Person there was very nice and helpful. Would rent from Sauk Center location anytime if needed!!!!

Joe R. 
Rating:
2.0

It was inconvenient to have to drive to Sauk Centre for pick up as there were no trailers closer to my home.

Dodie L. 
Rating:
4.0

Customer did not leave a comment.

Shirley H. 
Rating:
3.0

your app for returns sucks never could git it too work for the return I dont have a smart phone my wife does and still could not make it work took over an hour we just gave up on the app call the 800 number what a wast of time. Hope i never hafe too do this again.

Mark J. 
Rating:
5.0

Customer did not leave a comment.

konroy B. 
Rating:
4.0

Customer did not leave a comment.

Dan E. 
Rating:
3.0

Customer did not leave a comment.

Catherine O. 
Rating:
3.0

Customer did not leave a comment.

Scott G. 
Rating:
5.0

The lady at this location set the trip up for me and made it so easy for me to check that off my to-do list. Appreciated being able to drop it off about 2 miles from my house!

Maurice K. 
Rating:
5.0

Customer did not leave a comment.

Nancy P. 
Rating:
5.0

Customer did not leave a comment.

Tom W. 
Rating:
1.0

The truck we received was in terrible shape mechanically. The vehicle should have never been rented for a long-distance move. The truck was unable to be steered straight without holding the steering wheel at a 7/1 position, versus the typical 9/3 position. The tires were bald, with one of the tires blowing out at 75 MPH, This was an unacceptable shape for a long-distance move.

Ryan H. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

wade B. 
Rating:
4.0

Customer did not leave a comment.

carol D. 
Rating:
1.0

Find a new operator Software for pickup on Sunday didn't work

Richard B. 
Rating:
5.0

Customer did not leave a comment.

joann P. 
Rating:
5.0

Exhaust on truck was a little loud.

terri B. 
Rating:
5.0

Customer did not leave a comment.

Bonnie A. 
Rating:
5.0

Fantastic customer service

Devyn D. 
Rating:
3.0

Customer did not leave a comment.

Robin D. 
Rating:
1.0

Why was this location chosen for me - it was so far from my home and in the end they charged ME for extra mileage- when I got to the site I had no emails to help me get the truck so for the 4th time had to sit on hold 20-30 minuets just to figure it all out.

Michelle M. 
Rating:
4.0

Customer did not leave a comment.

Jason B. 
Rating:
4.0

super helpful and friendly staff.

amber C. 
Rating:
2.0

The dolly was buried in a snow bank, had to uncover & pull out before we could hook it up & then had to clean it off. We were told that it had been plowed out & was ready.

Gary B. 
Rating:
2.0

Location was too lazy to walk out & see if trailer was returned, drppoed it Sunday morning. Was charged for 2 days & have to wait a week to get my money back. Will NEVER rent from this site again

Gary B. 
Rating:
5.0

Perfect for what we needed

David W. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
1.0

to lazy to walk around the U-haul to look at damage already done to vehicle. Did not have the dolly or blankets on hand. Did not hook up the trailer or show us where it was. took over 1,5 hours to get the truck on a prepaid truck!!!!. They need more training.

John M. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

I dropped the truck off after hours-it was quick and easy with no hassle.

Jim C. 
Rating:
3.0

It would have nice to get the truck we reserved 1.5 weeks in advance. Instead we got a smaller truck and trailer and that just made extra work and trips for us. Not cool at all

Harvey N. 
Rating:
5.0

Customer did not leave a comment.

bruce W. 
Rating:
5.0

Customer did not leave a comment.

suzanne T. 
Rating:
5.0

Customer did not leave a comment.

Alan B. 
Rating:
5.0

Everything was great. I'm sure next customer would like to listen to the radio when your crossing the country. There was no CD Player in U-haul.

Allan B. 
Rating:
4.0

Customer did not leave a comment.

Alyssa Y. 
Rating:
5.0

Customer did not leave a comment.

Lanny M. 
Rating:
4.0

Customer did not leave a comment.

Lanny M. 
Rating:
4.0

Customer did not leave a comment.

Lanny M. 
Rating:
5.0

Good service

Doug S. 
Rating:
4.0

Nothing, everything went well!

alan N. 
Rating:
5.0

Customer did not leave a comment.

Harlyn A. 
Rating:
4.0

Customer did not leave a comment.

kevin R. 
Rating:
2.0

No instructions upon pickup

Paula W. 
Rating:
4.0

Customer did not leave a comment.

guy J. 
Rating:
5.0

Customer did not leave a comment.

Kevin U. 
Rating:
5.0

After hours drop off was simple.

Bill N. 
Rating:
5.0

Customer did not leave a comment.

Joe N. 
Rating:
5.0

Customer did not leave a comment.

Ben D. 
Rating:
4.0

Customer did not leave a comment.

phil P. 
Rating:
5.0

Customer did not leave a comment.

Bill N. 
Rating:
5.0

Customer did not leave a comment.

JESSICA AND DE N. 
Rating:
3.0

Customer did not leave a comment.

MAGGIE F. 
Rating:
5.0

Customer did not leave a comment.

JOE M. 
Rating:
5.0

cruse control

GARY B. 
Rating:
5.0

they were absolutely great to deal with! we will definitely recommend them to anyone.

KATIE L. 
Rating:
5.0

Customer did not leave a comment.

KEVIN E. 
Rating:
3.0

Two things. In our final rental for this move, the distance from our home location to destination was 230 miles. We had to travel about 45 miles out of our way to pick up the truck so should've received 90 extra miles. The clerk entered the mileage we needed incorrectly and we went over by about 40 miles. At our destination, we were going to be charged the extra miles, but after we explained the situation, we were not charged. It just adds to the hassle of moving. This was the fourth and final U-Haul rental in our recent move. The pick up locations were always inconvenient and out of our way. Otherwise the equipment itself worked well, no complaints there.

DENNIS C. 
Rating:
3.0

Customer did not leave a comment.

Jerald A. 
Rating:
4.0

Customer did not leave a comment.

JESSICIA A. 
Rating:
5.0

Stay the way you are doing its good

LOUIS T. 
Rating:
5.0

nothing

DENNIS P. 
Rating:
4.0

Customer did not leave a comment.

CHRIS R. 
Rating:
5.0

Customer did not leave a comment.

BETTY T. 
Rating:
4.0

Customer did not leave a comment.

RICK H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Wonderful Fast Service!

SHEILA M. 
Rating:
2.0

Construction ever were hard to find

james R. 
No reviews have been submitted for this location.

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