They were closed at 2pm on Fri so I dropped it off. They billed me 25.00 extra for a cleaning fee. They claimed they had to sweep out the truck and clean chicken grease from the inside of the cab. I told them I didn’t eat in the truck and we swept both the back of the truck and trailer. How convenient to be closed early and then add a sketchy cleaning fee. I’ve used Uhaul for yrs for my moving business and never had anyone question my return. Curious if this is a pattern of shady business with other rentals.
Pat H
Customer Reviews for Farmstead Sales And Company
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lady was EXTREMELY rude! The first trailer didn't work right. We couldn't hookup to the car.
Martha JThe lady was pleasant to talk to. Very nice lady she was a very nice place
michelle wI need a recipt
Joe HNot very organized woman there did not know how to do anything plus I got truck it was 14 to empty when I dropped it off it was 44 miles to empty and got charged 6 dollars for fuel fee when contract stated that it was 14 miles to empty u guys are not very organized and u have people that are clueless
jim mNothing
RONALD W