Customer Reviews for Farmville Sporting Goods
(U-Haul Neighborhood Dealer)

160 reviews

710 Main St   Farmville, VA 23901

(434) 607-4102

Location Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat: 9:30 am - 1:30 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/31/2022: Closed

Services at this Location:

Contact Us

(434) 607-4102

710 Main St
Farmville, VA 23901

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat: 9:30 am - 1:30 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/31/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Trailer pick up was good and clean. Wish there was a jack that could have been provided to attach / detach the trailer

Jay O. 
Rating:
4.0

Was only able to secure a rental after walking into this place in person after about 4 tries of doing it online. After this experience I will never rent from uhaul again.

John H. 
Rating:
4.0

Customer did not leave a comment.

Douglas C. 
Rating:
3.0

I was not able to return my truck poor internet connection.

Loria S. 
Rating:
3.0

My rental was NOT ready, which caused confusion. I did get an upgrade and thank you.

Bella K. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

thomas J. 
Rating:
4.0

Customer did not leave a comment.

Terry A. 
Rating:
4.0

Customer did not leave a comment.

Zachary W. 
Rating:
5.0

Fantastic experience! These folks are wonderful and understand customer service and hospitality while keeping it all professional.

William S. 
Rating:
4.0

Customer did not leave a comment.

thomas J. 
Rating:
1.0

Customer did not leave a comment.

Diamond H. 
Rating:
1.0

Poor customer service

Tiffany B. 
Rating:
5.0

I was told by the u-haul rep that farmville sporting goods hours were 10-6, not true, we got there at 9:30 and they were open and was told they closed at 5:30.

Virginia M. 
Rating:
5.0

They made the rental easy.

Ken D L. 
Rating:
4.0

I was overcharged for two days. I contacted the company by email but have not heard back from them.

hazel C. 
Rating:
5.0

Customer did not leave a comment.

ERNEST W. 
Rating:
1.0

He gave me the key. He didn't explain to me what to do. There is no key drop outside.

Sylvia L. 
Rating:
5.0

Nowhere online did the inside floor dimensions for the 10' truck I rented include any awareness of the lost intrusion space due to the inside wheel well caps and the protective cover for the fuel filler pipe. This messed us up in being able to fit all the furniture we had to move. Had to stuff some of it crammed into the wife's car.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

Sara B. 
Rating:
5.0

Customer did not leave a comment.

regina C. 
Rating:
5.0

Customer did not leave a comment.

Julie B. 
Rating:
3.0

I am very upset with U-Haul. I was overcharged for mileage. When it was never explain to me that I could not go beyond 30 miles renting the truck. That was after I already paid for 133 miles. Someone needs to get in contact with me from this company. Because I paid an additional $147 or 148 and I only drove 199 MI. Which means you also hold me some money back

karl J. 
Rating:
5.0

Customer did not leave a comment.

james G. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

thomas J. 
Rating:
5.0

Customer did not leave a comment.

DAEVID R. 
Rating:
5.0

Customer did not leave a comment.

Cody M. 
Rating:
5.0

Customer did not leave a comment.

Daniel F. 
Rating:
4.0

Customer did not leave a comment.

Deborah Q. 
Rating:
5.0

Customer did not leave a comment.

Daryl M. 
Rating:
2.0

Difficult to get in and out of.

Patricia W. 
Rating:
4.0

Customer did not leave a comment.

Gordon W. 
Rating:
5.0

Customer did not leave a comment.

Tom J. 
Rating:
5.0

Customer did not leave a comment.

Jack I. 
Rating:
4.0

We were in and out very quickly at the pick-up location. Staff were very professional. Drop was simple and quick using U-Hauls drop off app. Nice equipment and overall nice experience! Highly recommended!

STEVEN S. 
Rating:
1.0

I received the truck that I rented dirty. I returned it as same as condition I took. And they charged me fee for not returning the truck clean. I'M SO MAD. I don't think I'll rent truck from you EVER again.

Abdullrahman A. 
Rating:
5.0

Customer did not leave a comment.

troy B. 
Rating:
3.0

Customer did not leave a comment.

CHARLIECLAYTON R. 
Rating:
1.0

This was very disappointing. I drove an hour plus to Richmond from FarmVille to pick up a couch. Only to realize that the back of the 10' truck was filled with roaches. I have been taken in a run around from the Uhaul experience. Filed a complaint for over 30 minutes on the phone, to only hear nothing. To call back two weeks later and be told that there is no complaint on file. Had to re-file, got the reference number, and was told a regional manager would be in touch within 3 business days. Very upset and would never use this store again!!!!!!!!!

Ronnie T. 
Rating:
5.0

roadside assistance was slow to get answers.

Steve K. 
Rating:
3.0

Availability was an issue. This location had one trailer, so I didn't have much choice than to take the one that was available - even though it was pretty "beat up". It worked - it was functional, but for sure has a lot of miles on it.

Jacob W. 
Rating:
1.0

Service and overall experience were terrible. Yes the rates are good, but that doesn't matter when you promise people things and then don't deliver. I am waiting to hear back from a manager to hopefully resolve my issues with this company.

Allan B. 
Rating:
5.0

Very friendly staff.

PATRICIARENEE B. 
Rating:
5.0

The staff at this location was efficient and knowledgeable. It was easy for us to drop off the truck.

GAILLEILANI M. 
Rating:
3.0

The uhaul that I rented had a maintenance issue. The truck jerked all the way down the road, as if someone put bad gas in it. It was awful. I tried calling the place I picked it up from they advised me to keep driving, if it brake down call the roadside assistance number on the paper for help. Remind you I was traveling 2 hours away. It was awful ! Never experienced this issue with uhaul services before.

miesha W. 
Rating:
3.0

Sporting goods store filled with guns

Margaret E. 
Rating:
2.0

We used the Uhaul app to schedule moving help. The order was confirmed by Uhaul, but on moving day - no help. No calls, explanations or recommendations for alternatives. My wife and I (both senior citizens) had to do all the heavyifting ourselves. NEVER AGAIN.

Dennis J. 
Rating:
5.0

Customer did not leave a comment.

MARYLEECH H. 
Rating:
5.0

Customer did not leave a comment.

james T. 
Rating:
5.0

Customer did not leave a comment.

Daphne M. 
Rating:
2.0

I was scolded for being an hour late and sat at the counter waiting for over 30 minutes even though I had already done the mobile check in. He was too busy mentioning all the people who he turned away even though I had already paid for the truck rental.

Vivian K. 
Rating:
4.0

No COVID protocols followed. No employee or customers were wearing masks.

Michael Q. 
Rating:
2.0

Customer did not leave a comment.

LARRYWAYNE G. 
Rating:
5.0

Customer did not leave a comment.

Lisa W. 
Rating:
4.0

Customer did not leave a comment.

ROBERTLOUIS P. 
Rating:
4.0

Customer did not leave a comment.

ROBERT LOUIS P. 
Rating:
5.0

Customer did not leave a comment.

ROBERTDEAN A. 
Rating:
5.0

N/A

Henry O. 
Rating:
5.0

Very much help

debby C. 
Rating:
5.0

Customer did not leave a comment.

Amy L. 
Rating:
3.0

Customer did not leave a comment.

David F. 
Rating:
5.0

Needs no improvement

Marinda H. 
Rating:
5.0

Customer did not leave a comment.

corey W. 
Rating:
5.0

Customer did not leave a comment.

Taek C. 
Rating:
2.0

Employee failed at many things that I requested and stated. I told him I was returning in one city and he put down another city. I picked the trailer up at 12pm and he put me down for 11am. So I lost an hour there.

Benett D. 
Rating:
3.0

Pickup was good for this location only. But the return was not pleasant and they were open at the time

Catina P. 
Rating:
5.0

To allow certain amount of miles before they are changed 1.20 cents a mile

nathan H. 
Rating:
4.0

Customer did not leave a comment.

Katherine L. 
Rating:
2.0

Got charged $30 extra for being 30 minutes late. That doesn't seem very fair when you make the customer do the check in and check out process on their own. I probably could have had the process finished 15 minutes earlier but because I am not a U-Haul professional . I think this policy should be reviewed and possibly a little bit of leniency applied to your customers contracts in the day and age of coronavirus and quarantine.

Justin S. 
Rating:
4.0

I had problems trying to return the truck on the phone it wouldn't let me put the right location in we sat there about 30 minutes I did the mileage I should get my money back for that.

Carrol C. 
Rating:
5.0

Customer did not leave a comment.

Brian D. 
Rating:
5.0

I'm being picky! Fill in the pot holes near the parking lot entrance, Other wise, every thing went smooth!

george M. 
Rating:
2.0

Took to long to check in!

OCTAVIAYOLANDA L. 
Rating:
4.0

Customer did not leave a comment.

MUHAMMAD NABIL A. 
Rating:
3.0

There was a check-in snafu with the uhaul software - it issued an error "something went wrong on our end" 3 hours after i logged it back in. Fortunately, i was on the phone with one of the employees through a common friend when i returned it. I called as i was told to. I spoke to a uhaul representative who said everything was all right. Next day, i get billed for an extra day. The people at Farmville Sporting have been great, but the uhaul people not so much. Buy something at Farmville Sporting, but rent a Ryder.

John W. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Marion D. 
Rating:
5.0

Customer did not leave a comment.

Kevin S. 
Rating:
5.0

Your charging for a set amount of days. I had only had the equipment for 2 days and was charged for 4. If equipment is brought back within the time allotted there should be a refund of some amount.

John S. 
Rating:
5.0

Stay the course.

Wayne B. 
Rating:
5.0

The only problem I had was that doing the rental on line there was no real confirmation if the truck I needed would be available until 1 day prior to my move, this was nerve racking with making sure my schedule would be met.

Paul B. 
Rating:
5.0

Customer did not leave a comment.

barbara C. 
Rating:
5.0

More room for uhauls didn't know where to park it

Emma M. 
Rating:
3.0

Customer did not leave a comment.

HAMIDIM S. 
Rating:
5.0

Customer did not leave a comment.

Tammy B. 
Rating:
1.0

Same issue no one was there they closed at 1 on a Saturday!!!!!!!!! Online process is again not easy

Bernie K. 
Rating:
5.0

Customer did not leave a comment.

Breanna E. 
Rating:
5.0

Customer did not leave a comment.

LEIGH ANN A. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

Customer did not leave a comment.

Davonn T. 
Rating:
3.0

Customer did not leave a comment.

Raiford W. 
Rating:
5.0

Staff is above and behind with customer servic e

Ramona F. 
Rating:
5.0

Customer did not leave a comment.

Chester wayne W. 
Rating:
3.0

Place was clean but the inviting part... just a eclectic collection of businesses but need was met!

Barbara R. 
Rating:
4.0

Customer did not leave a comment.

Vincent E. 
Rating:
5.0

Customer did not leave a comment.

wayne W. 
Rating:
3.0

Customer did not leave a comment.

Megan C. 
No reviews have been submitted for this location.

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