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jeff b
Customer Reviews for Fast Casual Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My second time renting here. Very easy and accommodating. Suki is great.
Joseph CSimple process with Suki to rent and return the truck. Truck was clean and worked like a charm for our move. Highly recommend!!
Joseph CL bad communication with the customer
CHARLES MBest service around! very quick friendly and knows what he’s doing! I would refer this location to everyone!
BRIAN Deverything was great!
Jennifer SVery helpful and courteous!
Steve aThe mobile check in didn’t work and I had to call in.
Daniel BThe truck was perfect and the rental company were spot on with an easy in an out to park the truck. The entire experience was amazing and we will definitely use them again!
Tanya LOwner was very responsive and quick. Had no issues and plan on renting from him again when the need arises.
Jim BI was overcharged 314.00 for a 22 hr rental
David BSuper easy to reserve, no waiting in line when it was time to pickup, and texting the milage before and after made this as simple as you could make it.
Ron WThe pickup is out in open space. The customer has to talk to representative over the phone to get inside of a vehicle.
James BI did not rent from you. Your office rented to someone that used my personal information. This would have been prevented if your office checked customers' ID card. Again, I did not rent from you.
calvin sBest place to rent a uhaul!
Kristi EThey helped me check the truck in and dealt with the issues in the contract.
LA HSmall but convenient.
Rustin HGreat location and excellent customer service!
Ron WClean & newer truck with back up camera. Communication was top notch! I even got to pick up the truck earlier than website stated. Location was super convenient. Because of this smooth transaction & excellent Communication-this location will be my go to uhaul place from now on. I will recommend this location to anyone looking for a uhaul.
Kristi ESuperb experience
James SI've worked with the manager at this location several times and he is always so accommodating and helpful. I highly recommend this location.
Patricia Fthe location and person that was able to help did so, easily, and made the experience as seemless as possible. Overall bad experience for U-Haul brand though, due to the original reservation location didnt have the requested van, and they asked me to go to a different location to pick up. Also the website automatically had furniture pads and an extra dolly added, and i only noticed after the reservation, of which when i fixed the problem, there wasnt the 1 dollt i needed available.
Shea KI would change nothing! Awesome experience!
JEANMARIE EWe filled the truck with gas to the exact level as when we picked it up. Then was charged for 2 extra gallons. After discussion the amount was removed. Satisfied with results.
Willie TOutstanding customer service!
Athanasios MGreat customer service and proactive communication.
Daniel MI did get the utility dolly I had reserved. Also, the "check engine" light was on-I did notify Uhaul via customer service chat. Overall it was a good experience and the location was clean and convenient.
Gina M