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EDWARD R
Customer Reviews for Fast Ride #7
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Your location is located in the wrong address. In order for me to proceed with getting the U-Haul Truck I had to go to different address and get the code. Then I had go to the other address and pick up the U-Haul Truck. On the way back to turn in the truck it had to be done the same procedure driving back fourth. Customer Service wasn’t able to help me out by changing the location, the representative advised me just to go to the location where the App was telling me to go where there was no U-Haul Trucks. I waisted so much time just to Pick up & Drop off the U-Haul Truck.
Alexis RAddress on app is not correct. Made the online return process useless & stressful. Contact number is no use if it’s not a working number. Could not get a hold of anyone.
Stephanie PI was told it was a office n not a phone pick up n was having trouble with it
Abelardo L