Total disarray on pick up location. Truck at different location and when I drove there to pick up, it was blocked in. Ordered 2 dozen moving pads but they only had 1â€¦told gas tank half full but it was only one quarterRoger S.
Customer Reviews for FBM #2 Express Recovery & Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I drove in a repossession of the shed building for UHaul in this location the owner Carl utilize the UHaul truck that I returned to this location to block the repo guy the Sheriff was called I was blocked from leaving the premises all hell broke loose the UHaul manager that manages these locations was called but NEVER showed up it was a nightmareLILYBETH R.
This location is overgrown and dirty. It's a towing place so I should have realized it may be like that, but I legitimately felt like I might be murdered while turning the truck in. Other than that, the key box was easy to find. Didn't interact with anyone because it was a Sunday and we did everything for turning in the truck online. Luckily I'm a millennial and dislike interacting with people to begin with.James L.
Customer did not leave a comment.CHARLES S.
Customer did not leave a comment.James L.
I rented a dolly and did not find one during pick up.NEVIN X.
This place was good on outside of fence. Nobody was there but when I called the phone number it only took about 2 minutes for the man to get there. Real nice people. Could use some cleaning up around the site.Phillip S.
Customer did not leave a comment.RUSSELL J.
Customer did not leave a comment.Stephen M.