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deadra s
Customer Reviews for Feed and Farmers Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
HAD NO PROBLEM GETTING SERVICE HAD IT READY AND WAITING .WHEN I GOT THERE,GREAT SERVICE,HIGHLY RECOMMEND.THANKS TO THE SERVICE I GOT.
eddie rAll was good!
rob rThe location at Feed and Farmers Supply is excellent and they work with us to make the rental process very easy. The reservation part is where we are having issues. I always reserve the truck I need for each election months in advance to ensure that I can pick it up at our local location. The last three elections beginning with the March 2024 election the regional office has changed my pick-up location to a town that is at least 30 miles away when there is a truck available at the local office. This is not what I have experienced for past election cycles. If I has any other options I would change immediately. The Local office has been great and should be commended for their customer service.
Nathan YNo personnel at drop off time as it was after hours, so I cannot attest to that. However, location was easy to find and instructions were clear.
DIANE ENot the locations fault it more of hauls fault that you moved my rental needs to different location 28 miles away. Was not happy at first but then when I went pick realized that I'm paying mileage to get the truck both ways and the gas to do so. Picked up at 3/4 gas tank returned full.
Todd RAll business... But cordial.
SAMUEL HHave used this location before always great service.
PAUL DFix the trucks.
Amanda EService was friendly, kind and courteous but they did not have the dolly I had requested. The USB ports in the Uhaul did not function which was an irritation for a long drive and inability to charge phone.
Amanda CJosh was super friendly and assisted me immediately
james bgreat guys fast service highly recommend them
dennis vThey were fantastic in Erin, Tennessee. PJ's rental charged me an additional $47 dollars and the unit was returned the night before it was due.
carla fGreat great service
Anthony WNothing. Everything was great, out of state for me is all.
Russell Pfriendly, knowledgeable, helpful, just great people to work with when I needed to rent U-Haul items
richard nStaff was very friendly
Kelli CFriendly staff. In and out service. Great experience!!
tim tProvide a jack with the trailer to unhook from truck. I was not aware that a jack was not provided to lift the trailer hitch off of the ball. My wife and I were unable to lift it off by hand as we were doing self return and no-one was available at the drop off location to assist us. Fortunately we were able to call a friend to come help us, that might not be an option for all customers.
Ken BEMPLOYEE WOULD NOT LISTEN TO ME OR LOOK AT MY PICTURE OF WHERE THE GAS GAUGE WHEN I PICKED UP TRUCK, SO THEY CHARGED ME $20 FOR 5 GALLONS OF GAS. COMPLETE AND TOTAL RIPOFF. GOING TO CHALLENGE THE EXCESS CHARGES AND TELL PEOPLE NOT TO USE UHAUL.
Eric PI'm still waiting for a receipt and a refund for returning a car hauler that I did not use the same day. I called twice asking for a receipt and refund and they told me they were going to do it but never did
Christine HEverything was perfect. Had an amazing experience. I would definitely rent from here again. Thank you
kerry sEverything went smooth and customer service was great. Rental and return was quick and easy!
dean sAbsolutely love this location! Tim and his employees go above and beyond to help any need you have! Will always use this location for any of my needs in the future!
Cassandra BFor starters your horrible high rates. Also was a bunch of grease/oil on floor of the U-Haul. Didn't have much to move but if I had to move a mattress it would have gotten stained. Like I told the guy when I dropped truck off, this is my first and now last time coming here. If I have to move or know anyone I'll tell them to try to go with Penske and boycott U-Haul and there horrible high rates. Even more messed up y'all charge what I do when inflation at 41 year high with most people struggling out here.
DAVID KVery speedy and excellent all around
Zane GIt appears that we have been double charged for the rental. We paid $266 at the time of reservation & were then charged $221.
William KVery friendly and helpful.
HOYLE CNot a thing it's great.
Richard BAdd a jack to the 12' trailer
Jim SDrop off was at a local “feed and supply” store location we frequent for use. Smooth drop off since all is electronic now. It wasn’t busy, so employee (sorry, did not get his name) help guide my backup to park the trailer. Less then 5 minute.
Robert OHelpful upon return. Pleasant to deal with. Quick and easy drop off.
Scott AHad us checked in within minutes. Great service
DAWN RAlways great.
JOEY BGreat service. Tim was very helpful and professional. I will rent with him next time service needed.
timmy tClose down this location, it sucks & the personnel are rude & fucking nasty looking!
ranadall cI made an online reservation for pickup at tbis location and then my truck was unavailable. The person answering phone twice told me that he would call me back and never did.
Alan LEveryone at this location was very friendly and helpful. Very smooth, quick pickup process
jean jtrailer was filthy inside. I also paid at time of pick up, (One way rental) and ended up returning day and half early. Then UHaul attempted to charge me more. Disputing the charge .
andrew hRental experience was excellent, and customer service was top notch. I would highly recommend and use again!
james bGreat Folks to Work With!!!
WILLIAM RDo not offer 24/7 pick up at this location because you CANNOT pick up until they open at 8am!
Jordan S