Make it easier to zoom in pictures to see damage areas for inspection purposes.JOSHUA B.
Customer Reviews for Fenix5ive Jerseyville
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We had a computer problem but the guy took care of everything and was pleasant to deal with .david L.
Customer did not leave a comment.Jacob F.
Have key lock boxes that work!!! Could not get box open! Once I gave up , called customer service and was on hold two different times at least 15 minutes. It was the day before a holiday, so no one Was available to talk to in person. Was finally told it would take 30 minutes for a technician to meet us to open the box and it did! He was very nice and apologetic! 1 1/2 hours later after arriving to pick up the truck, we were finally on our way! So do not have a tight schedule if you decide to Rent a UHaul!!!Debra C.
Customer did not leave a comment.Christopher C.
The man at the location was amazing! However after pucking up the truck i tried calling and got routed to a corporate office and the man on the phone was an idiot! No matter how simply I explained the situation he didnt get it. And it was not complicated. If I had to get the truck through him i would have walked away!shelby L.
Customer did not leave a comment.TONYA H.
Customer did not leave a comment.Shirley G.
The gentleman that took care of me welcomed me in and was very helpful. Had an exceptional experience.William S.
Customer did not leave a comment.Kathleen S.
Great work and great location. Thanks Shannon and Charlie, you guys were awesomeJoseph V.
Customer did not leave a comment.William H.