Customer did not leave a comment.
Kelly Y.
Customer Reviews for Finish Line Coin Laundry
24/7 Rentals
|
U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No one was on site when I arrived to drop off the truck.
DARRYL S.The online pickup and drop off program did not work at all, to the point where I could not return the truck online, and it didn't even register with UHaul that I even picked up the truck.
Brandon S.When I returned the truck it was the only one on the lot.
DAVID R.First of all, the above location was not the original location provided to us by you for the drop off. They one you gave was off of 3rd Street and it has not even existed for at least three months (we had to ask the current owners of the business). Secondly, the 2nd Street location is a joke. No one even maintains the facility! Thirdly, we had to hunt around on our own to find a drop off location. When we finally found one, we had wasted fuel, and much time. Then you all had the nerve to tell us by text that another family needed the truck at the same location (which we just dropped it off at). Very frustrating experience for such a large amount of money!
Dan S.The online pick up process was very difficult from a technical perspective. Had many issues with loading the app or site and having long loading times. If the online process could be streamlined then it would make the overall process much better.
Gamaliel B.Close to my house and easy to deliver.
CRAIG W.Nothing self checkout was great, considering I dropped off after hours.
Erika B.The mobile pickup needs to have clearer instructions BEFORE pick up ( taking photos, recommendations that the uhaul app is used).
Lanny T M.