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Garrett F
Customer Reviews for Finishline Automotive Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The app pick up did not work it would not recognize my picture. It was the worst app ever, however “Chris” who is the owner was driving by his closed store and cared enough to open his shop and get me on my way. He was a life saver that day. Please let him know that. Please try and fix the app it’s very hard to use
Dean MDidn't really have much inner actions with them but the lady I spoke with was very nice and professional would definitely go back
MICHAEL SThe OPEN sign in the door was lit, but the door was closed and no one in the office. Had to drop off the key in a box. The U-Haul app took FOREVER to upload the pictures. I had to repeat taking the pictures to my own folder in case I had to redo it when I got to a better location.
Przemek SEverything was excellent for me.
HECTOR R👍
RICHARD MNothing to improve, we received excellent, professional, friendly service
Robert AChris at Finishline Automotive was friendly and extremely helpful. He helped me through all of the process, and made sure the ball on my hitch was secure.
David CEverything was perfect.
Elizabeth HThe van was very useful and the rental process was easy enough, but the van stunk. I added an air freshener so I didn’t have to smell what I assume was piss. Otherwise, a solid outing.
BRIAN WIt was closed. I do not want to rate the business at all since I had no knowledge of the actual business.
Corrina KNo internet signal at location and limited hours made it impossible to check in equipment via phone.
WILLIAM KIt was easy getting the rental and I recommend this place to anyone who wants a uhaul.
Mary RPleasure!
Rob SHave more Dealers like Criss
Rob SI originally scheduled to pick up in State College and confirmed online but they didn't have the truck I reserved so I was told that they would reduce the cost to $280 for 4 days and give me an additional 60 miles if we would drive an hour each way to pick up the truck in Lock Haven. I agreed and we did. Upon return to Hyde Park, NY we were charged the full amount and extra mileage. I have tried to contact them to find out why and no one has called back. Very disappointed...
ex-pert cEverything went extremely well
Michael FWorst customer service ever. And how can you recommend services like moving companies that don’t know how to do their job?
Michele ATook to long for processing paperwork
Carol RNeed to let customer know exactly where the drop off location is and not any nearby U-Haul location.
Michael D