Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I appreciate the personnel help, they reply my messages and very helpful.
GOLD A
Rating:
5.0
Store Clerk was very helpful and informative. Never knew this location was there but now I will be using it for all my UHaul needs.
MELISSA L
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
1.0
I would absolutely not recommend this location to a friend. I'm very thankful I had a friend with me because the location was extremely unsettling. It was located at "Camp Camby" and the majority of the buildings looked in disarray and falling apart. There were big pallet boxes full of "donations" on every almost every inch of the sidewalk surrounding the building to pick up and return the key and there was trash scattered around the place. The truck I rented was not in the parking spot it said it would be on the "side parking lot" instead it was parked by itself behind the building (once again, I'm thankful I wasn't alone to retrieve the truck). The driver's door was left ajar, the door of the box truck portion was completely open, the box truck portion clearly had not been swept out, and the cab of the truck was dirty and there was trash in there. If I was U-Haul, I would shut down this franchise as I would not want my company associated with this location.
HAYLIE B
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Very friendly and helpful.
JOHNNY F
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Very friendly and professional
DANNY F
Rating:
4.0
Fix the cruise control, truck had a fuel leak on the gas tank.
ROBERT C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
CYNTHIA H
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
PAUL B
Rating:
5.0
Customer did not leave a comment.
AMIL V
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
3.0
Very expensive
DAVID A
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
3.0
trailer had a broken tire belt.
Todd F
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
ROBERT B
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
THERESA G
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
4.0
Customer did not leave a comment.
FRANCISCO R
Rating:
5.0
All good
JAMES W
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
ZACHARIAH L
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
2.0
Don’t over charge them
DAVID E
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Everything was great, would use this location again.
KARL M
Rating:
5.0
Customer did not leave a comment.
MATTHEW R
Rating:
3.0
The location is a bit odd and doesn't inspire trust since it's located in the middle of the woods where there aren't any other businesses. The staff is great, but I would NOT recommend this site to single females since it's secluded and doubles as a non-profit for homeless men.
Ashley R
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
4.0
Customer did not leave a comment.
wayne y
Rating:
5.0
Customer did not leave a comment.
Ryan C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
2.0
Location is poorly marked. Google maps doesn’t work. Location doesn’t answer phone.
John K
Rating:
5.0
Customer did not leave a comment.
Ryan C
Rating:
4.0
Customer did not leave a comment.
Wendy D
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
3.0
When I had the trailer packed and I was ready to hit the road, I noticed that sometime in the past, the wiring for the lights close to the connector that connects to my vehicle had been abraded exposing the copper wire on each of the wires. I had to separate the wires, wrap each with electrical tape, then I wrapped them all together. Also the wiring connector was very loose and would easily slip off from my vehicle connector. I secured this with electrical tape as well and the trailer lights functioned properly throughout the trip. U-Haul should have inspected things more closely.
Norman C
Rating:
3.0
Customer did not leave a comment.
Patrick H
Rating:
5.0
Nothing. Nice place.
Mike L
Rating:
5.0
Customer did not leave a comment.
Thomas H
Rating:
5.0
Include a trailer tongue jack on the trailers. Due to your recommended 260 pounds of tongue weight.
Barry C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
Jerry L
Rating:
5.0
Super easy. Just dropped it off and left!
Mark W
Rating:
5.0
Customer did not leave a comment.
Patricia S
Rating:
5.0
Customer did not leave a comment.
Lourdie R
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
Kristin J
Rating:
5.0
Nothing. It was so easy and problem free. Ryan was awesome. I will definitely use you again and spread the word to everyone I know.
Karen U
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
3.0
Customer did not leave a comment.
Kevin M
Rating:
5.0
Customer did not leave a comment.
Richard L
Rating:
5.0
Customer did not leave a comment.
Michael H
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
Anthony A
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
3.0
No one was there, received text message on how and where to drop the trailer off. No human contact.
chris n
Rating:
5.0
Customer did not leave a comment.
Mike S
Rating:
3.0
When I used google maps to find the location it took me to the wrong address, I had to call the camp that the drop off was located at and ask them for their actual location. Hard to get to in a U-Haul truck (small back roads)
Andrew B
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Customer did not leave a comment.
RYAN C
Rating:
5.0
Service was great. Truck needs service. They told us it was loud and had been serviced and not to worry.