I did receive my contract via email as requested.Robert P.
Customer Reviews for Espazio Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Clerk was very accommodating. She graciously stayed after closing hours to take care of my drop-off. And she did it all with a pleasant smile!ARTEMIO M.
Train people better. Woman told me insurance was required. I had State Farm, didn't need or want the extra charge of $84.Kathryn W.
Customer did not leave a comment.Larissa B.
They charge me one extra day if I return it on time and I call but still not fix it... I need my credit backRosa B.
Customer did not leave a comment.Fred B.
Customer did not leave a comment.Fred B.
Customer did not leave a comment.Sherelene G.
My pick up time was 9:00 am. I arrived at 9:00 am and the store was not open. I left and came back around 15 minutes later; still wasn't open. I left and came back at 10:00 am, and the the owner was there. While the owner was extremely friendly, he was unable to process the reservation, and had to call his office manager multiple times to seek help. Finally, he left it up to UHaul to finish the paperwork. I was finally able to leave around 10:45 am, even though no one else was at the office. I lost 1.75 hours on an otherwise easy transaction. I was not pleased.Neil H.
Nothing! Great Customer Service and everything was perfect! We will be using this location again!LINDA H.
Customer did not leave a comment.mary C.
Customer did not leave a comment.Liz D.
Not sure at this time.Robert O.
Good experience overall excellent customer serviceCorina O.
Customer did not leave a comment.ROBERT F.
Customer did not leave a comment.AMALIA J.
Customer did not leave a comment.ADAN G.
Customer did not leave a comment.Jose G.
i dropped off after hours so i did not speak with anyone. Everything seemed to be in order at drop off.TRESSI B.
Customer did not leave a comment.Roderick D.
Customer did not leave a comment.ELIA G.
The lady that helped me explained everything very well. From hooking up the trailer to making sure the lights are working.JUAN R.
Customer did not leave a comment.LINDA W.
She was very friendly, great service and professional. She informed of very informational things I need to know for the next time I rent a U-Haul truck or equipment.TERESA G.
Customer did not leave a comment.MARIA C.
Customer did not leave a comment.MARIA G.
Great location, lady was very freindly and willing to help! Provided alot of U-Haul information, if I need anything for U-Haul I will come back to this location!HOMERO G.
the lady in charge showed up 20 mnts late to open so we had to wait around for her, but other than that, she was better than the gentleman at the pick up location.ruben G.
This has nothing to do with the dealer, but the traffic department was rude and was not a good experience dealing with them. Also, you probably should improve your website to not allow a reservation to be made where a truck is not available.ANGELA T.
Customer did not leave a comment.JORGE A.
Customer did not leave a comment.Silvestre P.
Customer did not leave a comment.CAROLE S.
Location is great, the equipment was clean ready to use. Anna the lady who did the contract for me was always ready to help me and she even waited for me during her lunch hour even after I arrived 2 hours late she was not upset about it, GREAT CUSTOMER SERVICE.ABRAHAM G.
ramp pin was stuck and had to use pry bar to unlatch it.ISIDRO C.
speed up contract timeROLANDO L.
Ms. Anna Parra was real nice and attentative to all my questions. I was very pleased with the time she took to explain me everything in detail. She shows alot of dedication and professionalism to her job and I would definetely reccomend all my friends to use uhaul on their next move. Thank you uhaul for having such people working for you. Ms. Parra placed uhaul on top of my list for my next move. Sincerely Jose M. ArechigaJose A.
be a little less expensiveISRAEL R.
Awesome service. Great help in assuring that they had a statified customer.Saenz M.