No improvement needed. Service was great!
Sylvia B
Customer Reviews for First Colony Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Patricia's kindness and understanding
MORGAN SThis location is a convenient location considering I use this storage for a lot of my things.
GREGORY SI want to recognize Patty at the location. They did not have a 10’ truck like I had rented, so I was going to be sent to another location for pick up. She stepped in and got a truck sent to this location so I could pick it up there. Renting from First Colony Self Storage was very important to me, because I was able to walk there from my home and not have to find someone to drive me. Also, the truck was much improved from others I have rented in the past. It was quieter, more comfortable, and even had a back up camera.
Marvin EPaid rental fee I don’t normally pay at the other location I rent from.
REGAN BFirst I was told that 15 dollar insurance is mandatory than I was told to confirm with my insurance. I am pretty sure insurance companies like Allstate cover the rentals.
Rizwan W5 stars!!
KUN L