Customer Reviews for First Storage One

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of First Storage One

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CINDY DARLENE F.
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Everything was ready when I arrived. The Uhaul service staff was very helpful going over what pics to take of any issues with the Uhaul truck. I would never think to take a picture of a "scratch", but he told me to take a picture.

horressa W.
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Not a thing will be using this service again in the very near future

JAMESLAMAR W.
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Excellent Customer Service!

SOPHIA B.
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Person that waited on me was very friendly and informative when I set appointment

LINDSEY H.
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Customer did not leave a comment.

OLIVIA JESUS-SOU F.
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Customer did not leave a comment.

KEVIN LAMONT D.
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Customer did not leave a comment.

JESUS ALBERTO A.
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Customer did not leave a comment.

CAROL DENISE W.
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The truck that I had, kept getting stuck when the door was lifted in the back. I ended up having to use a hammer to wedge in between the hook and the top part of the truck, so that it wouldn't get stuck when pulling the door down

ROBERT S.
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Customer did not leave a comment.

JENNIFER MARIE S.
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Customer did not leave a comment.

CARYN DIANNE M.
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The customer service is A+

Tara H.
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He assisted with my over mileage as it was only about 10 miles. I filled the gas with more than what was there. Super friendly and personable!

Bradley F.
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Customer did not leave a comment.

CALVIN EARL H.
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Customer did not leave a comment.

Kelsey P.
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Customer did not leave a comment.

DOUGLAS PAUL G.
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Customer did not leave a comment.

Tina H.
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Customer did not leave a comment.

Michael W.
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Customer did not leave a comment.

Rita S.
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Customer did not leave a comment.

Leonard C.
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The ramp on the trailer was very difficult to lower. The trailer was old, maybe just needs oil on the hinges

Andrew C.
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Employee was very helpful with towing advice as I had not towed a trailer before.

DAVID ALAN L.
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Customer did not leave a comment.

Timothy N.
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Custom Service was also a great experience. Helped with hooking up trailer and going over paperwork.

TRACY P.
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Customer did not leave a comment.

SHANNON MARIE S.
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Customer did not leave a comment.

TIMOTHY RAY A.
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Can't think of anything to improve. A great experience.

ANDRE TROVEZ H.
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Great Customer Service! Will definitely use again!

JEFFREY DAVID U.
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Customer did not leave a comment.

DAVID MICHAEL G.
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Customer did not leave a comment.

Brad W.
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Customer did not leave a comment.

Joanne J.
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Everything was truly perfect. Would tell everyone to come to that location. 5 stars!!!

ANTHONY WAYNE P.
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Customer did not leave a comment.

JAZIAHJOHN B.
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Customer did not leave a comment.

James M.
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Customer did not leave a comment.

Edreece R.
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Great Service!

KEITH ALAN S.
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Customer did not leave a comment.

RAYMONDJOHN H.
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Customer did not leave a comment.

Michelle T.
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Very clean facility. The gentleman running the facility is very professional.

ROBERT BENNY B.
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Everything was acceptable.

Caryn M.
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When will my card be credited when i didnt use what i was charged

Michelle T.
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This location is very clean and well maintained and the people are very polite and helpful.

Douglasedward H.
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Needs more room to maneuver in driveways

Guy M.
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Customer did not leave a comment.

Dan C.
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Nate was very helpful and awesome he's a great employee

Tyrone L.
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Customer did not leave a comment.

Justin L.
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Customer did not leave a comment.

Judi M.
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Even though I was doing a online pickup, the attendant of the store came out to see if eveything was going alright.

Kodi B.
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making mobile a little bit simpler, I would rather have a worker

Mark R.
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Customer did not leave a comment.

Jeanie E.
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Perfect! Highly recommend! Nate is the best!

Joanmarie T.
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Nate from First Storage One was very helpful and friendly. He made the transaction very easy and pleasant. I would recommend First Storage One to anyone looking to rent a uhaul.

Maynard A.
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Customer did not leave a comment.

Rene G.
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This is the second time that customer service is under estimated the cost of my rental both times it has been almost twice what they quoted me on the phone

Georgewarren B.
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Customer did not leave a comment.

Eddie S.
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Customer did not leave a comment.

Michael D.
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Everything went well the equipment perform perfectly very good job

Valeriejean G.
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Very good service. Fast and friendly. Quick,easy and clean. Great first experience with uhaul.

Larry C.
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Just another ?? Satisfied customer, all there is to say!

Jill C.
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Nate is absolutely amazing & so helpful! It was the easiest part of my move ! I'll always recommend this place & Nate ! Hopefully I never have to move again ha, but just wonderful service

Kimberlyann F.
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Customer did not leave a comment.

Larry C.
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Love the new Silverado I put 99miles on it so it cost about $80 per day

Danny R. | Reservation |
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Great customer service

Julie D.
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Customer did not leave a comment.

Thomas P.
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Service and equipment were excellent I was very pleased.

Kaleka L.
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Customer did not leave a comment.

Jill C.
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Nate is simply amazing & helpful & I'd recommend him to anyone! I'll be going thru him soon again myself

Monica P.
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Employee was awespme!

James M.
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Customer did not leave a comment.

Jerry B.
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This is as good as the larger U-Haul outlets.

Krystal L.
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What amazing customer service. He went above and beyond what was expected. I will return when I need trucks/trailers. Thanks again for everything!

Ryanmichael K.
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Customer did not leave a comment.

Owenrhys E.
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No improvements needed! Nate is the best! Thank you once again, We will be back : D

Troy H.
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Pretty much got it covered at this location.

Jeanieanne E.
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Excellent as always! I wouldn't go anywhere else for U haul and storage rentals. Nate is the best!!

Kay H.
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gentleman was very understanding about the blankets that were left behind.Finally got them to him and all is well.

Theodore J.
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Customer did not leave a comment.

Nathanjoseph W.
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The 26ft truck I got was a very uncomfortable ride. On the freeway doing 60 mph felt like I was driving on railroad tracks.

Andrew J.
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I appreciated the professionalism, friendliness and the efficiency of the staff at the time of pick-up. He recognized I was in a hurry, and worked quickly to get me on my way, while at the same time making sure the equipment (condition, lights, tires, etc.) was in great working condition before I departed. Overall, the departure was a great experience and was significantly better than many of the U-Haul reviews that I had read online. It made be thankful that I chose this location for pick-up...

Keith S.
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just keep rental equipment like new and all will be good!

James M.
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Customer did not leave a comment.

Denise H.
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Customer did not leave a comment.

alicia H.
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Customer did not leave a comment.

JAMES M.
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Customer did not leave a comment.

John S.
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Improve the uhaul network and terminals used in order to streamline the rental process.

tom J.
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Customer did not leave a comment.

WILLIAM C.
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Customer did not leave a comment.

Cortney C.
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Customer did not leave a comment.

Beth K.
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Nate went above and beyond to help us with our uHaul needs. Very professional, accommodating and helpful.

JAMES M.
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Customer did not leave a comment.

Carol W.
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Everything was fine. I'll definitely be a repeat customer.

melinda N.
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Customer did not leave a comment.

Caitlin S.
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Our day started off wrong when the location we were supposed to pick up the truck was unexpectedly closed. The field manager got right on it and switched our reservation to first storage one. Our truck was ready and the guy working there was very professional. Thanks for the great service!

Michelle T.
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The staff were very nice and professional at First Storage One.

lauren W.
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Nate was great. His estimates were right on. The whole process was fast and efficient. Good work!

judy B.
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After hours drop.

Donald F.
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Great the way it is.

Urundi K.
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Nothing! Excellent service!

Clarence C.
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Make it where the roof dont leak in the corners as it cost me some of my tattoo flash art

Judith B.
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Customer did not leave a comment.

Norma K.
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Customer Service provided to me was top notch. My needs were met above my expectation.

Mark M. | Reservation |
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Nice place to be at

Kimberly D. | Overall Experience |
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Nate is extraordinary at his job.

JAN C. | Overall Experience |
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The facility was very accommodating. The staff was always helpful with suggesting better types of locks and how to pay online, etc. We were very happy with First One Storage over the last 14 yrs.

VALAREE G. | Overall Experience |
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Mice mice mice

Crystal K. | Overall Experience |
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Nate goes above and beyond to ensure happiness with your unit. He is helpful and always available with any questions one might have. I had a unit here for a year and would definitely use them again!

DIANA L. | Overall Experience |
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Very professional staff, very clean and neat storage facility.

Martin N. | First Impressions |
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Nice and clean unit. Very easy to access unit.

DIANA L. | First Impressions |
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Excellent customer service

No reviews have been submitted for this location.

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