WORST place I have ever rented from. 10/10 DO not recommend. Very unprofessional. Contract did say to return U-Haul to original pick up location BUT, he told us we could drop it off near our destination. That costed us $300 dollars for a wrong drop fee. When we called him to ask about it, he claimed he had never heard of a wrong drop fee. We filed a dispute. The area regional manager was no help either. He was very rude and has very poor customer service skills. So, we lost out on that money. DO NOT rent from them.
ASHLEY H
Customer Reviews for Fitzpatrick Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Just an unprofessional operation all the way around.
JEREMY BThe employee handling this at the above location was unprofessional, unbothered and uninterested in my questions ir concerns
MICHELLE JVery disorganized and uncomfortable. I prefer the one I went to last time.
Allie BHave equipment available instead of us having to go out of town to rent anything.
Brenda G