it doesn't matter what the location was like on either lace, your reasoning for charging me even when I am not using or in possession of your equipment is ridiculous! I am being charged for the trailer even now and you may be renting to someone else right now while I am paying for it at the same time and not using it! This is robbery at its best.. I have read the contract and it does not state anything about charging me even when I am not using it. It says nothing about 4 days minimum use charge? This is what your representatives stated to me when asking for the adjustment to me be made! I spoke to extremely rude employees who have some lame idea of what the law is!!!! I get upset and mention a law suite to correct the situation, I did not file one!!!!! This does not give them the right to hang up on me because I said the words law suit!!!!As a matter of fact they are just words that I can use to express my future intent if I am not taken care of!! The second lady laughed and said I can complain to my youtube followers all I want about the bad ethics and service of Uhaul, not even expressing empathy or under standing in a ridiculous rule to advantage Uhaul and steel from customers!!! Again the contract I signed did not stipulate an automatic 4 day billing for 2 days! This is a violation of the Washington Consumer protection act!
STEPHEN P
Customer Reviews for Fixt Repairs & Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Professional and friendly staff! Great experience. I highly recommend them!
CRAIG SBe open on weekends.
Scott CExcellent customer service
KERRY DThe location had the truck all ready for us on Sunday, but I received calls from U-Haul that said it wasn’t, lack of communication made it difficult for us!
JULIE Dgreat customer service
THOMAS SKeep doing what you’re doing, I appreciate your great attitude towards customers
THOMAS RVery helpful.
Larry SThey were very helpful and acomidating and we would use them in the future.
RYAN PTo U-Haul not all U-Haul dealers or stores are the same. It depends on what is available.
RODNEY HThe owners are great
BRIAN TReally great equipment. Thank you.
STEVE DTruck was fine but windshield was covered in bugs. People were Great.
VALERIE B