Customer Reviews for Flag City Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Flag City Mini Storage

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Skylar K. on

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Uhaul sent me to the wrong location. The first place in town had no motorcycle trailers. The second place was ready with a trailer but there was dirt caked into the bottom of the trailer.

Jeffrey I. on

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Clean out the bed of the trailer. Lots of gravel in the bed. The trailer could have also been washed - it was extremely dirty.

Lee Ann D. on

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When you make a reservation a week in advance Uhaul should make sure the requested equipment is at the requested location. I received a phone call the day before stating I had to pick it up 50 miles from my requested location.

Syed Ali A. on

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It was nice and clean

Findlay Senior T. on

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ended up not needing the unit

Stephanie M. on

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I checked in to my reservation and everything went quick and smoothly. The front desk woman helped me with my questions and knew the answers to everything. Very well service.

Renee K. on

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Fast friendly service!

Lisa R. on

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The unit is as clean as to be expected. Easy move in. No issues.

Tonya P. on

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Customer did not leave a comment.

NASSER A. on

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Was very good thank you

Sydney B. on

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My daughter was nearly killed when the trailer separated from her tow vehicle. We had to pay $200 to have the trailer towed from a busy interstate. We have called customer service three times and been told to expect a call from a customer service rep from Ohio that never calls.

Richard K. on

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Customer did not leave a comment.

RACHAEL B. on

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Was a nice clean facility with a nice workers

Jeff F. on

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Everything went smoothly.

David S. on

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Customer did not leave a comment.

richard p. on

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Customer did not leave a comment.

David R. on

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Very friendly service

James B. on

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Excellent customer service!

Ashley C. on

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Make sure there is the required 1/4 tank of gas in the truck.

Ashley C. on

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Unit was clean and easily accessible

Matthew I. on

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Customer did not leave a comment.

Debra G. on

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linda e. on

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Charline C. on

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I got moved into my unit with no problem. The new units have plenty of space to maneuver your vehicle. With no electric there still was plenty of light. Staff is very nice and helpful.Thank you

linda e. on

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Put closing time with address location.

Richard O. on

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The facility was just what we needed. We appreciated the wide driving areas between the buildings and the fact that they were paved.

charles m. on

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Glad l had GPS on my phone or I'd still be looking for the place

steve c. on

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Customer did not leave a comment.

Ajay M. on

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Complete process was very smooth

Jeanny B. on

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Very friendly staff, storage place was clean, no problems at all.

Aaron S. on

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Customer did not leave a comment.

Katrina H. on

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Tongue of the trailer was bent & trailer pulled slightly to one side

SEAN C. on

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This was by far the best storage facility that I have the pleasure of using. Keep up the good work.

William D. on

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It was stated to be 10x8x5. The 10’ was in height, 8’in length and 5’ width. There were two pools of water on the floor. We were going to store books and clothes. We left and did not rent.

Sandra S. on

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Easy location and access,customer service is very good

Bonnie C. on

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The website was not very user friendly. I tried to figure out how to cancel the reservation & could not.

lucas r. on

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She doing great help me out good price next time I will use rent trial uhaul

George M. on

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Employee was very pleasant and helpful

Jackie M. on

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I ended up not needing it thank you

Todd S. on

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Customer did not leave a comment.

David J. on

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Kelly H. on

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Well organized and clear instructions for after hours drop off.

Todd S. on

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My rental contract required that I leave the gas tank at 5/8 full. As I pumped the gas, the gas gauge stuck at 1/4 full, then jumped to 1/2 full, then it jumped to full. That "sticking" of the gauge cost me at least $20-$25 that I should not have paid. I called and asked for a credit or refund of this amount and was told I would receive a call back. I never was called back.

Jerry W. on

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Customer did not leave a comment.

walt d. on

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Scott B. on

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Staff was very friendly and helpfull. The truck was spotless and very well maintained. Thanks Scott Berndt

Alan A. on

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Customer did not leave a comment.

RICHARD O. on

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Customer did not leave a comment.

Stephen M. on

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ron n. on

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My experience with Uhaul and this location was great. The customer service I received was First Class!! That is saying something because customer service today is almost non existing!

raymond m. on

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Customer did not leave a comment.

John S. on

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Put a tongue jack on this unit (6 x 12') a single person of good lifting capabilities struggles to get it off the hitch. I'll spend 3 times as much in getting my back fixed

adam m. on

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Customer did not leave a comment.

Kale B. on

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cliff h. on

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Sally M. on

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Make sure you check in online, the guy there wasn't computer savvy and had to call someone to walk him through the process which took about 25 minutes and the hitch was so rusted I couldn't tighten it onto my ball and it came off while driving, luckily no damage as the chains helped!

Machelle W. on

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Returned the truck at this location. Everything was quick and smooth!

Timothy M. on

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Customer did not leave a comment.

WESLEY M. on

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Very helpful and easy set up!

Wade H. on

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Representative at counter on a Saturday morning was friendly, but unsure about the process for checking out a rental trailer that I had reserved. He was phoned assistance and worked through it over a 20 minute timeframe. Otherwise, the experience was great!

John A. on

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The truck was exceptionally clean, both inside and out.

Wylie H. on

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Customer did not leave a comment.

BRANDON W. on

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Overall I found my experience with Flag City Mini Storage very pleasent. There was concern when I arrived that a unit wasn`t available but Erin helped me and got me into my unit quickly and easily.