Customer Reviews for Flamingo Rental

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Flamingo Rental

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Marcus M. on

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I would not recommended this location. i booked a truck one month in advance along with two hand trucks and when i arrived to pick up the truck at 8am when they were supposed to open there was nobody there. Nobody showed up until 8:15 and then they dis not have any available hand trucks even though i booked the truck and hand trucks one month in advance. This left me in a serious predicament and i had to scramble and try to locate somewhere else where i could rent hand trucks on the morning that i was moving which was super fun (not). This really sucked and i will never rent from them or their other location ever again.

Ana V. on

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DAVID D. on

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Quick and easy.

marco E. on

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robert F. on

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KENNETH K. on

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Luckily I was the only customer and breezed through quickly. One thing I did not like was the man stood there and watched me lift the trailer tongue onto my hitch without helping. What? Otherwise he was helpful and friendly.

Elias B. on

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Marisol A. on

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Dawson M. on

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david K. on

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Dorinda D. on

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Robert S. on

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jim C. on

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charles S. on

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Richard P. on

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dorinda D. on

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Ms. F. on

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Marvelous customer service. Overall experience was good & very helpful. Most definitely will return. I will recommend family to this U-Haul location. Thank you U-Haul.

gisela V. on

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ernesto A. on

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Cycling F. on

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First of all I would like my money back and second of all it's very dangerous sending a trailer out without no lights I would like my money return to my card thank you very much there was no check done to the trailer Buy employee

Edgar S. on

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I got nothing to say cause the location is easy access for everybody, and the attendant was an excellent person in this location

jason V. on

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Vehicle had several roaches in it in front cab of van

Ricardo M. on

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charles S. on

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JeanLuc D. on

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donna R. on

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DENISE D. on

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The attendant seemed more interested in listening to music on his phone. I had to waive my hand in front on him to gather his attention. After I got a quote from U-Haul for a 2”ball for 24.95 they charged me 35. I informed him and showed my quote he said here we charge 35, suggesting I go elsewhere to buy the ball.......I had to ask for assistance to confirm the lights worked on the trailer. Just a piss poor location, BTW the trailer was filled with ants. Last but not least the attendant informed me I could return to any U-Haul location without additional fee, a complete lie.

Steven S. on

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It was all good thank you

Norman W. on

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There was nothing that indicated that this site was an "automated site" the persons working at the store there were only able to point out a drop key box and I was dropping off a trailer and dolly only so I had no keys. Then having to make an account on your site to be able to ddrop off the trailer was time consuming and inconvient

PAUL D. on

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Steven S. on

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Donald B. on

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JOSE R. on

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TAMARA L. on

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The gentleman was very nice and was shocked to hear that I did not have wind shield wipers for my trip.

richard R. on

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Gas tank should begin at full tank and then returned with a full tank. It is too difficult to determine gas needed to refill van when it starts out at 3/8 of a tank.

Josh T. on

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There isn’t anything to improve! Easy in and out and return!

john C. on

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Alan P. on

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scott H. on

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Nothing, the experience was greatg!

hector C. on

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FRANCISCO T. on

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alfredo F. on

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ronald M. on

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MOISES M. on

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the equipment was not super clean but it was ok overall. Jesus, the person at the counter, was great and friendly. He made the process of getting the truck very easily. Because of him, I would recommend this site to anyone. Thank you.

Chris C. on

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Eric G. on

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bill M. on

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1. Truck not sweep, blankets not in zipper pack an hand truck not sealed. My concern was if I dropped truck off after 4 pm would I be charged for clean up, using blankets and using hand truck. I had my own hand truck an blankets. I did get back by 4pm an explained to agent. He showed concern an assured me I would not be charged..

david S. on

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Olivier H. on

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The young lady working that store is very nice and helpful. She explained herself very well and didn’t make it complicated. The store can use more trucks and later timing

Kendra C. on

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I barely knew where the location was there was one u haul parked there and thats the only way i knew that thats where i was supposed to go. they should advertise more or have more signs.

Donald D. on

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CATHERINE S. on

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Christian M. on

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The truck had a tire low indicator on. When asked to change the truck no other was available. The U-Haul employees said that it had been on for the last week and all it needed was to put some air in it. His response did not instill confidence.

patty H. on

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The only issue was the cab had a good amount of dog hair on the floor, seats & dashboard. We had to vacuum it out. It was gross.

Oscar F. on

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George A. on

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van could have been washed and vacuumed

Laura F. on

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Terrible service! I called your office and set up an appointment for delivery 2 days late, they said it was ok and gave me a conf number, I never got an e mail for confirmation. Then u haul sent a towing service to my address to remove the truck because it was stolen! My 19 year old daugjter had to beg the towing associates to call u haul and check the reference number, they were not cooperative, then when my husband called U haul admitted they made a mistake! Also we got the wrong address for storing service. I would never recommend this service at least never in South Florida, Broward County.

Erika R. on

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Leah O. on

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Extend hours of operation at this lovation,nobody wants to guess if everything is good with the truck your renting.