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Woodrow W.
Customer Reviews for Fleur De Lis Car Care Center Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My experience with UHAUL was not a pleasant one I have been over charged twice and my rental mileage seems to be excessive. Secondly the furniture pads were intended to be purchased and because of Corvid pandemic I didn't want to rent pads. Nevertheless I have pads and will gladly return if the charges for purchase and rental is removed..
Lowell T.Everything was perfect!
Donna S.These comments have nothing to do with either location. After I dropped off the truck in New Orleans I got 5 phone calls through the weekend asking where the truck was. Obviously the internet staff is not consulting the on line info.
Bruce B.Very good experience
Patrick P.Would work better with a full tank of gas.
Henry H.This was not the location I requested to pick up from and was not notified of the change until the night before. Had to make very last minute changes with my movers which was a major problem. Very frustrated that this change was handled so poorly by U-haul.
Kelsey L.Easiest experience I have had in a long time. The staff at Fleur de Lis car care were all extremely helpful and courteous. 10 stars!!
Gina M.So convenient!!! Thanks!!
Liz L.Availability of dolly to help with moving.
Joshua S.Highly recommend!
Erica R.Very nice and accommodating
Rollie R.Excellent service. Maybe include enclosed trailers.
Craig B.The drop off experience was ridiculously dragged out.
PHILIP C.Friendly accommodating service and very efficient
Kellie H.I scheduled to pick up in in Louisiana, hours before I was about to pickup. Uhual left a message telling that they had no truck and that I was aware of that. The lady in Louisiana hung the phone up on my face. I called back and another lady helped me. The end was ok.
Marie S.Renting from Paul at this location is a breath of fresh air. Super easy to pick up and drop off and his equipment is well taken care of. I highly recommend this U-Haul location!
Tracy S.Gas prices at the pump on-location were $1.50+ greater than prices at other pumps in the area.
Michael F.All good! Clean and efficient facility and equipment. Paul and Ray do a great job taking care of customers and providing excellent service overall!
Bryce R.Terrific location and super nice employees!
Brad L.All good! Staff members were helpful and friendly. Very efficient office!
Bryce R.Was very easy to get and return the rental. the agent in charge there was very helpful and efficient.
Gregory J.Never use uhaul
GLORIA F.It was perfect and I like the idea of checking the truck in online and dropping off the key when personnel isn't available.
Gason N.Got one of the best customer service from Mr. Paul of Harrison and Fleur de Lis Uhaul office.
Virgilio T.Can't think of anything. The owner at this location was extremely nice.
Deborah C.Great Service at Fleur dis Lei. Would certainly recommend this location.
Richard G.The lock we purchased from your store did not fit the truck in order to lock the door.
lloyd L.The BEST Uhaul experience I've ever had. Paul was extremely courteous and extremely friendly.
Rudy A.Very accommodating.
Michelle S.Nothing. It was great. The location guy was very helpful.
Lee B.I had to wait around for a while until I went to the car shop to ask someone what to do with the rental. Their workers were hanging out and no one bothered to help me which was really rude.
Myra C.Nothing. It's a small, well-organized site.
Craig B.Great service. Highly recommend this location. Needs vans at this location
George S.Excellent customer service. The guy Paul is an outstanding person. Thanks
George S.Nothing
George S.These guys are very friendly, knowledgeable and efficient! I will recommend to anyone who needs to move, that they need to go to Fleur de Lis UHaul on Harrison Avenue. Great Job guys!!!
Donna G.Great experience and staff. Best uhaul location I've been to!
Fred W.Don't rent very often. Experience was great. Paul made it very easy
Arnie W.Great place to rent trucks and trailers
George S.Very clean trucks and extremely friendly service
david K.Paul was very helpful and flexible to our needs
Joel C.Nothing Paul was great. I recommend this location highly. The only thing is he needs a van at this location
George S.Trailer did not track well and would get into progressive swaying until dangerous. I had to apply hard braking to engage the trailer brakes to get it to stop. When I returned the trailer, there was no one from Uhaul to tell them. Some other gentleman helped me unhook the trailer, took down my name and phone number
Mark T.Nothing. They were great.
Paul F.Paul was awesome!! He's quick and very very friendly,
Larry N.The drop off process knocked me out once I received a phone call in the middle of taking pictures and it wouldn't let me finish the process
Benjamin T.Make sure the truck is running good. Our truck was broke and it took 2 days to get it where we were going then it said we were over the miles. We sent between 700 to 800 dollars to get here. Stopping for gas every hour and filling the truck up every time. There is a leak in the tank and the exhaust
tranna S.Extremely helpful, professional and friendly staff. Very happy with my experience.
Michael M.This is now the only location that I will use to rent a u-haul and I will definitely reccomend it.
Kristie F.Great service. They didn't have the ten foot truck available and upgraded me to a fifteen foot, for the same price.
robert D.They were helpful and friendly when I made a mistake on my drop off. Will definitely recommend to others!
Annie H.Great people wonderful experience!!!
Tracy B.