Customer Reviews for Flip Mode Barber Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Flip Mode Barber Shop

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Shandrieka D. on

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Tiffany H. on

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Overcharged

Chinita J. on

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Ashley S. on

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Denise H. on

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The truck have live roaches all throughout the truck and blankets I will never rent at this location again

Cheadee N. on

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Rhonda M. on

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Nothing everything was ready and agent was wonderful polite and curtious

PHYLISHA C. on

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The entire process was painless and helped makey move less stressful.

Alisha C. on

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Heromah C. on

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Sasha A. on

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jessie W. on

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Nice manger very fast getting my request DONE

Angela J. on

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karen V. on

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When I picked up the van at 10am it was very dirty and the tank wasn’t full. I took a picture for my record. I returned the the same day at 4:30p and put the same amount of gas that was in it. I advised the agent/barber and she said she knew the van wasn’t filled before I got it. When I received my final bill via email I was charged gas for not filling it up. I’ve bern trying to resolve this issue without any results.

Roosevelt J. on

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My origami was close even I spoke with them prior on the phone. I requested a dolly. Pick up location did not have a dolly. I had to pay mover overtime due to no dolly.

KIRK J. on

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Patricia M. on

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The extras that we reserved was not in the truck.

Marcella M. on

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James M. on

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Excellent customer service very knowledgeable very friendly and very prompt.

Michelle M. on

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Richard F. on

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Everything was easy and the lady I dealt with was very nice

Rhonda B. on

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DOREATHA M. on

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Wanda B. on

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Lashika E. on

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They wasn’t available for the pick up until an hour later. Unprofessional

REGINALD R. on

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Barber shop full of customers with no place designated to do U-haul business would not be my preferred choice for future business.....

Dorris W. on

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Landiro V. on

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This is a barber shop, is good business for the owner i believe is a good extra income but the people there don’t look friendly, when I need to rent again I will find another location to pickup

Alex M. on

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There was a bra and cigarette butts in the cargo compartment. When picking up the vehicle, I was met with a person (the barber) who didn’t seem to be associated with the operation. He communicated with someone via text message who ultimately called to process the order. The pick up took more than 20 minutes. The “barber” went outside eventually to inspect the vehicle and came back in. I was handed the shop’s phone and a woman told me that the tank was full and I should return the vehicle at full. I signed no paperwork (which I feel like I have typically done in the past). When I got into the vehicle and started driving the vehicle only had half a tank. I called the shop back to indicate that, but the person wasn’t available. I took a picture of the mileage, key (with serial visible), and gas gauge in view. This is the second time I’ve had an unusual experience with uhaul. I doubt I will use your service again in the future as the businesses that the organization uses to function don’t seem to have any idea how to operate a business.

Rhonda B. on

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Michael D. on

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Michael S. on

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Kiwanes R. on

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I will always use this location for my moving needs. Customer Service at this location was excellent. Thank you for your assistance.

Kevin I. on

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Customers service was excellent I rate them 10 plus PHENOMENAL

Joseph C. on

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There was an incorrect gas charge for $34.00 when i only drove 6 miles i put $12 of gas in it. They were stating that the truck had 5/8 of a tank when it only had a little bit more than 1/2 a tank. The lady said she was going to speak with a supervisor and get back to me but im still waiting for a reply

Shaderricka L. on

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Richard W. on

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owner of the shop was very professional , patient and helpful would return in the future for moving needs

Aaron R. on

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jone W. on

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Great service clean vehicles

Byron R. on

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The worst experience ever in renting a uhaul. "Never again"!!!!!

Alicia B. on

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KATERA F. on

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I was very up happy when i received the email of my bill.. Reason being i was charged for gas when i put the same amount of gas in it as when i received it. I called and spoke back with the representative that handed me the key and she said she would have to call her boss to see what he says. She called me back and told me that her boss said that i need to call this 1800 number and send a pic of the gauge and send it to him. So of course i did not have any pic of the gauge before my husband drove it off. We didnt think we would have a problem because it was never a issue before. So baiscally im stuck with a additional $25 dollar charge to my bill for gas.. I think its not right and let this be a lesson to anyone renting a Uhaul. Please take a pic of the gas gauge because its basically your word against them if you have no proof. I really dont l Iike when people try to get over on me when i dont have any reason to lie about it.. I was basically told by rep that it was on 7\8 of a tank by what her laptop shows.. When we went out to the truck all she showed me was that the back of truck was cleaned and she showed me nothing at all about what the tank was on.

Michael B. on

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Jessica C. on

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RHONDA R. on

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FlipMode Barber Shop the best

Georgina C. on

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Nothing. Everything was perfect and she was very nice and friendly.

Holly P. on

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After being turned down by another location cause the only uhaul they had available would have been “over kill”, I found myself here. It was perfect, everyone was nice and professional. I only needed the uhaul for about 2 hours. I was given a quote but ended up paying less since we over guessed on the miles. I will only use this location in the future.

stephanie C. on

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Veronica J. on

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Deborah G. on

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Kaitlyn B. on

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Great experience and best price for a Uhaul! I highly recommend !!

ASHLEY S. on

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Monique D. on

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They were very very nice, thanks??

Terry F. on

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Truck was not swept out but the Boss lady is great to work and she is very understanding.

david S. on

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BRIAN G. on

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My problem was not with the Flipmore location but the Phillips hwy location. They were rude and unable to give me customer service. It almost made me never use uhaul again. The Flipmore location quickly changed that for me.

Spencer R. on

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Alicia P. on

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KENYA J. on

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Excellent customer service, helpful and knowledgeable. :)

Robert M. on

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When i got in thevtruck it was on 1/4 tank of gas.

sakiyah J. on

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Dana B. on

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Dawn T. on

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Jeffrey B. on

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No supplies available

TAMARA T. on

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Horrible customer service no one was helpful I received no paperwork to sign & no one views my truck before giving me the keys.

Arnesha C. on

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Very nice and professional

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sheila M. on

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tashi F. on

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Elissa H. on

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Don’t scam customers out of there money for BS charges and be there on time for them when they have an appointment to pick up a truck not almost three hours late and be there when they return the truck in the middle of the afternoon but I guess it’s easier to make fake charges if the customer is not there to contest the charges

Venice S. on

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Made a reservation foe 3 lady nt to do my pick up they told me the lady who do it wasn't there told me one hr took till 5 went under a mile didn't even move gas gage checked milage before leaving site didn't receive no paper work with milage also went under time I asked for charged me 3.3 miles to move one light away when it was really 0.4 miles

Sharita L. on

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Waiting for for a barber to finish a head before assisting you was less than amusing. We never received our dolly, though she assured me that I wouldn't be charged for it. There was no instruction before or after, no discussion of gas or expectations. Had I not rented from the company previously, I'd would have been lost and likely over charged for my ignorance.

Dan H. on

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RONALD D. on

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Tom H. on

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THOMAS M. on

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CHRISTOPHER M. on

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Great job , thank you very much for all the help with our move.

Lasheca C. on

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The uhaul lady was 30 mins late. Did not arrive until 10:30 but was nice, very nice.The truck was dirty

Latoyia C. on

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My pickup location was convient and the younglady who helped me was very professional.....Definitely will choose this location again in the future should i need a uhaul.

LISA S. on

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ALICIA G. on

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sharon d J. on

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KWESY D. on

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Great location...

James A. on

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see comments from pick up

Tameisha K. on

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ANTHONY D. on

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ERIC S. on

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