Customer Reviews for Florida Truck Parts
(U-Haul Neighborhood Dealer)

108 reviews

23046 Harborview Rd   Port Charlotte, FL 33980

(941) 625-9777

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(941) 625-9777

23046 Harborview Rd
Port Charlotte, FL 33980

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4:30 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Mickael M. 
Rating:
5.0

Customer did not leave a comment.

WALTERK K. 
Rating:
5.0

Customer did not leave a comment.

Shawn D. 
Rating:
4.0

Customer did not leave a comment.

Gary Y. 
Rating:
5.0

Very helpful

JACKSON B. 
Rating:
3.0

Customer did not leave a comment.

Keith B. 
Rating:
5.0

Customer did not leave a comment.

Daniel H. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
1.0

They didn't tell me how to get the trailer off my hitch. Never told me I needed a jack

TAMMY C. 
Rating:
3.0

The truck was covered in dust on the dash and box was not swept out thier was card board behind seat an Arby's packet and frie under seat The driver mirror I had adjust multiple times it was loose and honestly dangerous Paid 1088 dollars had to adjust the mirror while driving in traffic to see the only reason why I didn't wreck is I drive a 26 ft box truck commercially The location that was set up to drop truck at went out of business they still let set up to return thier which was a giant pain in the ass

Joshua P. 
Rating:
3.0

Customer did not leave a comment.

SHERRI C. 
Rating:
5.0

Customer did not leave a comment.

John E. 
Rating:
5.0

I had a 165 worth of charges for 2 day 39.95 a day rental. I only went a couple of mile at 0.79 a mile which added up to less than 10.00 in total for the milage used. How did I acure almost 75.00 more then my total cost? I've called u-haul I've called the store and have got no response..

MELISSA J. 
Rating:
5.0

This location was great... the agent there was very polite and attentive! I WILL definitely use this location for my future rental needs!

VLADYMIR N. 
Rating:
4.0

Customer did not leave a comment.

CARMEN T. 
Rating:
5.0

Fast and efficient

EUGENE U. 
Rating:
3.0

Customer did not leave a comment.

Paul G. 
Rating:
5.0

Very helpful when we dropped off.

kenneth F. 
Rating:
4.0

Customer did not leave a comment.

JANET G. 
Rating:
5.0

Amazing customer service!! Clean, equipment and yes we would defenetly recommend this location. Thank you very much for your service and kindness.

Pedro R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

BRETT H. 
Rating:
4.0

Quick and courteous. Very fast drop off. If you have to re fuel, there are plenty of gas stations around.

Martin P. 
Rating:
5.0

Provide a discount for AAA or AARP members. Keep the courteous staff at this location.

DAVID M. 
Rating:
5.0

Very helpful fast will do business with them soon again

ANDY G. 
Rating:
5.0

Customer did not leave a comment.

Brittany G. 
Rating:
5.0

Customer did not leave a comment.

LUANN O'NEIL M. 
Rating:
5.0

Customer did not leave a comment.

Robert K. 
Rating:
5.0

Customer did not leave a comment.

steven S. 
Rating:
5.0

Customer did not leave a comment.

JAMES Z. 
Rating:
4.0

VERY nice people. Facility was a little dumpy, but who cares?

BARRY M. 
Rating:
5.0

We were in & out of the office quickly. We put everything into the computer the nite before so there weren't any delays. We used Budget to move everything into storage. That was one of the worst experiences I've had. They had all kinds of hidden fees. Everything was upfront on the website with U-HAUL. I will always use U-HAUL in the future. Cheaper rates & nicer people than Budget!!! You don't need to improve on anything at the Florida Truck Parts store!!😄

Ronald D. 
Rating:
4.0

Customer did not leave a comment.

jaime S. 
Rating:
3.0

We were not clearly informed of the total cost of the rental at the time we signed the contract. I now believe this was not deliberate but a matter of more education being provided to the rental agents.

Gregory P. 
Rating:
5.0

The young lady working was excellent. Very friendly and pleasant.

James C. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS B. 
Rating:
3.0

The truck smelled of cigarettes, had a sticky steering wheel, and dirty cup holders. Probably won't return to Uhaul when I need to rent another truck.

Steven N. 
Rating:
5.0

I have rented from other Uhaul and Budget truck establishment's. This was the most professional and pleasant experience I have ever had renting a truck.

Shawneen B. 
Rating:
5.0

Nothing. They were very friendly, professional and met all of my needs.

Jordan P. 
Rating:
5.0

Customer did not leave a comment.

Amelia H. 
Rating:
5.0

Customer did not leave a comment.

Stephanie S. 
Rating:
5.0

Nothing

Willy J. 
Rating:
5.0

Truck had a little trash, leaves, wood chips in the back enclosed section.

Ernest T. 
Rating:
5.0

Customer did not leave a comment.

debra B. 
Rating:
5.0

Customer did not leave a comment.

Philip M. 
Rating:
5.0

Customer did not leave a comment.

Barbara B. 
Rating:
3.0

Customer did not leave a comment.

Dan M. 
Rating:
5.0

Customer did not leave a comment.

Dennis B. 
Rating:
5.0

GREAT PLACE

William C. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM FRANK M. 
Rating:
5.0

Great Service

barbra W. 
Rating:
5.0

Customer did not leave a comment.

Albert L. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

Customer did not leave a comment.

STEVEN P. 
Rating:
3.0

The company needs to be upfront that past charges will need to be paid prior to accessing the vehicle. I had a past charge of $200 from FOUR years ago that I was unaware of on my account. I was NOT notified of this when scheduling this appointment online. I was only notified of this as I was trying to check-out the vehicle days later and MILES away from my home. I should have been notified of this debt when I made the appointment online. If I didn't have this money on hand I would've been stranded miles from my home. I will certainly avoid using Uhaul's services again after this experience.

ANGELIQUE N. 
Rating:
5.0

Great staff

Jeff B. 
Rating:
5.0

The young lady behind the counter had excellent customer service 👌 👏

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Javier C. 
Rating:
5.0

Customer did not leave a comment.

joseph S. 
Rating:
5.0

Nothing

Willy J. 
Rating:
5.0

Customer did not leave a comment.

Rodney N. 
Rating:
5.0

Very courteous and helpful

EDWARD H. 
Rating:
5.0

Customer did not leave a comment.

William C. 
Rating:
4.0

Customer did not leave a comment.

LARRY CHARLES R. 
Rating:
5.0

gps cannot locate location. Very confusing to find especially after hours.

ENRIQUE B. 
Rating:
4.0

Customer did not leave a comment.

phillip G. 
Rating:
3.0

Could not find the original drop off point so went to this one. Very unhappy about renting a trailer and having less than 24 hours to return it when online said rental was for 2 days!

Cheryl B. 
Rating:
3.0

Customer did not leave a comment.

Laura H. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
3.0

Have your location's make sure the air conditioning is working!!!!!

Steven M. 
Rating:
5.0

Great place to rent Uhaul equipment

Omar A. 
Rating:
5.0

Customer did not leave a comment.

Dorothy C. 
Rating:
5.0

Nothing to improve on, everything was effortless and convenient and the customer service was on point!

Jeanne D. 
Rating:
5.0

From the other office that I called and they found me the truck I wanted, to the electronic process of checking in and returning, everything was perfect. Could not have asked for an easier process. The people at the pickup office were very friendly and a pleasure to work with.

MARGARET B. 
Rating:
5.0

Good job good services good attention for Suramy

Omar A. 
Rating:
5.0

Customer did not leave a comment.

Leonel S. 
Rating:
5.0

Everything was fine,,,,I like the relaxed atmosphere of Florida Truck Parts. Plus, they had the car dolly that I needed with no advanced notice. :-)

STEVEN W. 
Rating:
5.0

Very professional and caring

Cynthia E. 
Rating:
3.0

A little more advice & help with hook up. We had never rented before & wern't sure if we needed a padlock, or anything about where there was a spare tire. People were warm & friendly. The space was small.

Jill M. 
Rating:
5.0

Very friendly, prompt service, equipment was ready and available for immediate departure. Great family run business.

Chris L. 
Rating:
4.0

Customer did not leave a comment.

Tairi H. 
Rating:
5.0

Customer did not leave a comment.

Michelle N. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL J. 
Rating:
3.0

Customer did not leave a comment.

Sharon L. 
Rating:
5.0

all good

WAYNE B. 
Rating:
4.0

Customer did not leave a comment.

Stephan V. 
Rating:
5.0

Customer did not leave a comment.

Dae D. 
Rating:
5.0

Customer did not leave a comment.

JOSE A. 
Rating:
5.0

Fantastic service. Great people

David B. 
Rating:
5.0

Customer did not leave a comment.

Richard H. 
Rating:
4.0

Your app doesn't inform you that taking a pl icture of the dash is necessary until after you start to use it. Would be really nice if you would let people know thst information before hand.

Lonnie B. 
Rating:
5.0

Customer did not leave a comment.

Thomas G. 
Rating:
4.0

Attendant was very helpful, not much else they can do that they haven't already done.

John C. 
Rating:
5.0

Customer did not leave a comment.

Harold C. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL JOHN M. 
Rating:
5.0

Great experience.

Dale V. 
Rating:
5.0

Thanks - we appreciate your help and service.

Alison P. 
Rating:
5.0

a special job a good service

omar A. 
Rating:
5.0

Customer did not leave a comment.

Brett H. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
No reviews have been submitted for this location.

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