Customer Reviews for Florida Truck Parts
(U-Haul Neighborhood Dealer)

235 reviews

23046 Harborview Rd   Port Charlotte, FL 33980

(941) 625-9777

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(941) 625-9777

23046 Harborview Rd
Port Charlotte, FL 33980

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 6 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

scott L. 
Rating:
5.0

Customer did not leave a comment.

Seth C. 
Rating:
2.0

Customer did not leave a comment.

James C. 
Rating:
4.0

Customer did not leave a comment.

Lloyd O. 
Rating:
4.0

They need to pay attention to detail. And clean up the place a little.

Tim Y. 
Rating:
5.0

Great service!

Nathan V. 
Rating:
3.0

The truck was in good shape but in my online reservation I added a hand truck and 1 dozen moving blankets. They only had one blanket and said if I took it they would have to charge me for the dozen. Also, they had 1 hand truck, was greasy and grease covering the both tires. Appeared to be using it in their shop. I declined it since it would have ruined the carpet where we needed it. It was suggested I go to another location to pick one up. I went to Harbor Freight and bought 2 myself. I know UHAUL prides itself on excellence but I think this location could use some help with their inventory control and tracking. I was a part time employee a few years back when I was helping a friend out at a location where I parked my truck for my primary job so I know what is expected.

Jim C. 
Rating:
3.0

The staff was very friendly, but they seemed overwhelmed with the amount of customers. This location would benefit from staff dedicated to Uhaul rentals or better spacing of customer pickups.

Vincent V. 
Rating:
5.0

Quick and very personable

christen L. 
Rating:
3.0

Customer did not leave a comment.

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

Ronald P. 
Rating:
3.0

I paid for a dolly and it wasn't on the truck. The only remedy was for me to drive to another location to pick one up which would have added to my milage and cost me more. The dolly not being on my rental caused my move to delayed and harder.

Tiffany C. 
Rating:
3.0

Customer did not leave a comment.

Kelly M. 
Rating:
5.0

Customer did not leave a comment.

Malcolm G. 
Rating:
5.0

Very friendly staff

Kim F. 
Rating:
3.0

It's just in sort of a small area, so it didn't seem as organized as compared to the drop off location.

Jon S. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY H. 
Rating:
5.0

Except the kids who were working there were not very friendly or attentive. No one said hi and the boy who helped me was eating while he looked up the order. Not very friendly

Janie P. 
Rating:
5.0

Helpful

Mark T. 
Rating:
4.0

Customer did not leave a comment.

Robert T. 
Rating:
3.0

Customer did not leave a comment.

Max D. 
Rating:
5.0

Customer did not leave a comment.

Patrick S. 
Rating:
4.0

Customer did not leave a comment.

Gary Y. 
Rating:
1.0

Customer did not leave a comment.

Steven S. 
Rating:
4.0

Customer did not leave a comment.

Dawn B. 
Rating:
3.0

Customer did not leave a comment.

Shannon O. 
Rating:
5.0

Easy intake very polite

georgia B. 
Rating:
5.0

Customer did not leave a comment.

Donald D. 
Rating:
5.0

The staff was courteous and friendly just like family!

Ed M. 
Rating:
5.0

Customer did not leave a comment.

Youri F. 
Rating:
5.0

Would recommend only if the key lockbox situation was made easier. Had great difficulties getting it open.

Chris S. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

BRUCE A. 
Rating:
2.0

I waited over half an hour to get hooked up and on the road. They were nice enough but if your in line behind someone ordering parts, your gonna wait. Especially if they forget you need their help after you pay.

Jerry W. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER S. 
Rating:
5.0

Customer did not leave a comment.

Luis G. 
Rating:
2.0

Inspect vehicles prior to renting. Only made it 10 miles and tire blew out and had to sit on the side of I75 for 3 hrs waiting for road service to arrive.

Alan B. 
Rating:
1.0

It was the worst. The Girls there were nice but Uhaul in general was not. I tried to get a motorcycle utility trailer. They didnt have one. Uhaul corprate didnt want to rent me one because It was a one way trip. so they offered a discounted closed trailer and I said ok and they did the paperwork. It was a 4x8. after thinking of the size of the trailer I called the people I purchased the bike from and asked them to measure it, The trailer was too small and I asked to cancel the trailer and get a bigger trailer. They refunded me $37.50 roughly for the $50 cost. I didnt use it. Then they charged me over $100 for something normally $29- $39 dollars a day. Before all this I was on hold over an hour with you guys and finally gave up.

George H. 
Rating:
1.0

Have a truck ready after booking over a month in advance

STEPHEN B. 
Rating:
4.0

Customer did not leave a comment.

Matthew P. 
Rating:
5.0

Customer did not leave a comment.

YOSEF P. 
Rating:
5.0

Nothing

Jeff H. 
Rating:
4.0

Customer did not leave a comment.

Steve B. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey W. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

DONNA G. 
Rating:
3.0

Notify you customers if a vehicle was not ready for pickup especially after hours

Douglas C. 
Rating:
5.0

Check in was easy and ladies were awesome. Especially their greeter the little dog.

George S. 
Rating:
5.0

Customer did not leave a comment.

SCOTT K. 
Rating:
5.0

Very friendly and helpful!

DOROTHY B. 
Rating:
3.0

Customer did not leave a comment.

Shawn M. 
Rating:
3.0

Customer did not leave a comment.

Scott R. 
Rating:
5.0

Pleasant and efficient staff had me out in no time. Very easy access to get the truck out and return. Will definitely use this location again when the need arises.

Ronald E. 
Rating:
5.0

Customer did not leave a comment.

Donald W. 
Rating:
2.0

Wasn't so bad till a gentleman that appeared to be tied in with the place we rented from ran into a $250,000 tow truck pulled back up and stated no problem, and asked me if I needed something there.

Tracy R. 
Rating:
5.0

The woman that helped me was very nice and knew what she was doing.

Douglas Q. 
Rating:
3.0

Customer did not leave a comment.

Jerry S. 
Rating:
5.0

Customer did not leave a comment.

Joseph M. 
Rating:
5.0

Customer did not leave a comment.

Harold S. 
Rating:
5.0

Customer did not leave a comment.

YHOU T. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Steven W. 
Rating:
5.0

Friendly staff.

Dave M. 
Rating:
5.0

Have rented here before. Very easy and fast experience

LARRY N. 
Rating:
3.0

The truck was disgusting inside. It made terrible noises and was hard to keep on the road and then the engine light came on and stayed until I dropped it off.

MARCIA H. 
Rating:
5.0

Clearance lights on the wheel wells so in the dark you can always be sure your trailer is in your lane, especially if your towing vehicle is thinner then the trailer.

DARCEY H. 
Rating:
5.0

Awesome group of people at this location!

ROGER W. 
Rating:
5.0

Employees were courteous and friendly.

DONALD W. 
Rating:
4.0

Customer did not leave a comment.

DOROTHY B. 
Rating:
5.0

Customer did not leave a comment.

DONALD M. 
Rating:
3.0

Customer did not leave a comment.

DINO V. 
Rating:
4.0

Customer did not leave a comment.

Carlos O. 
Rating:
5.0

Excellent staff...very helpful.

GEORGE M. 
Rating:
5.0

Great place to rent from, employees are very helpful and nice.

DONALD M. 
Rating:
3.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

DALE P. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER S. 
Rating:
5.0

Nothing everything from our online reservation to the pick up was first class

RACHAEL L. 
Rating:
5.0

Perhaps a little more signage indicating a u-haul business.

Mark P. 
Rating:
5.0

Customer did not leave a comment.

LENNY H. 
Rating:
5.0

help full and knowledgeable also very quick no waiting

richard L. 
Rating:
5.0

Redy to help anytime…good person

ROBERTO P. 
Rating:
2.0

The truck interior was filthy but we had no time to argue, employees were waiting for us. The truck gauge read 1/2 full but took 30 gallons of gas. The lock would not latch, we sprayed lubricant into it and it almost works now.

WENDY M. 
Rating:
5.0

Excellent customer service They go beyond to help their customers

MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Helpful in returning the equipment.

Robert V. 
Rating:
5.0

Customer did not leave a comment.

DENNIS C. 
Rating:
5.0

Customer did not leave a comment.

james A. 
Rating:
4.0

Customer did not leave a comment.

FRITZ J. 
Rating:
4.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

TRACY B. 
Rating:
4.0

Customer did not leave a comment.

STEFAN P. 
Rating:
1.0

Was sent to 3 locations before I could get a truck.

KENNETH S. 
Rating:
3.0

The passenger's side mirror was broken and would not stay in place right from the beginning of the trip. I feel these types of things are extremely important to check out prior to allowing a vehicle off the lot. Other than that things went very well.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

CONNIE B. 
Rating:
4.0

Cab could have been cleaner, but truck was ready to go and checkout was easy. Clerk was friendly and competent.

ALLISON W. 
Rating:
5.0

Very friendly, courteous and respectful young man.

MARCELLA G. 
Rating:
1.0

Rented for 24 hours. Returned key and contract into drop box as directed. My acct got charges for 4 days rental on the truck, doll's, and blankets..only put 36 miles on the truck it was obvious only used for one trip. Still have not gotten proper refund.

TIMOTHY T. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey O. 
Rating:
5.0

Customer did not leave a comment.

Jose A. 
No reviews have been submitted for this location.

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