The only improvement I could suggest is I had a drop off location prior to where I dropped off and at that drop off location there was no one around and I was able to get a phone number from someone nearby. The person involved with U-Haul at that drop off location would not answer the phone and has not called me back. I called U-Haul For another drop off location. U-Haul called the location that I had scheduled for and no one at U-Haul could get a hold of the person at that location. They rescheduled my drop off location and that location was wonderful. I would say do not schedule a drop off or a pick up With the Genoa Colorado location. You cannot get a response from the people in charge of that location the Hugo location was amazing. They even backed the trailer into where they wanted it for me because I was exhausted. I had been on the road all night unloaded the trailer the gentleman at the Hugo location was wonderful. My entire experience was very good.
VANESSA V
Customer Reviews for Flying Dutchman Custom Coatings
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Surge brakes did not work. The trailer kept slamming the back of vehicle for 1500 miles. Ensure equipment works before loaning to customers.
ADAM WFriendly and helpful
ALBERT Dorganized, efficient, and friendly
MATTHEW IU-Haul representation went beyond the call of duty recommend people driving the extra 50 60 miles to do business here in Hugo great job thank you
Matthew IShawn is great ...keep it up ..Highly recommended
Christopher RShawn is awesome just wish he had equipment to rent and a bigger inventory it’s not his fault but wish he had a better selection and I refuse to go to limon she is rude
christopher rHe is the best better then limon location
Stephanie TOwner Sean Mares did a great job.
George GI ended up getting a much more expensive car transport. I would have appreciated if I was told ahead of time that this location didn't have the tow dolly I needed. I ended up spending far more than I wanted. I made for a miserable trip due to lack of funds.
William FWas a very nice experience with a new pickup location. The man handled things very well even though he was new. He had very good work ethics!
Jean FThe gentleman who helped me was very professional and knowledgeable, the entire pick up and drop off process was easy, convenient, and overall quick. Thank you for an amazing experience.
Nicholas G