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Shelly L
Customer Reviews for Foothills Family Furniture
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Totally disappointed. I was dropping off a trailer. There was no drive through parking, instead I had to try to back into a parking space which was very challenging. The “attendant” was clueless about how to unhitch the trailer. He said he was a “furniture salesman” and he had no idea how to unhook the chains, so I did that. I had to show him the piece that needed to be released/unscrewed in order to detach the trailer from my ball hitch. He couldn’t get it to unscrew because it was on tight. He had no idea how to get it loose. I finally got it loose and took the trailer off. It took him probably 15 minutes to do the checkout on the computer. I’m not sure how or why this business was able to be assigned a U-Haul location.
DUANE GWaited about an hour. Very unprofessional and not knowledgeable on how to rent a uhaul. Actually told me that it's worse on him than me. Didn't have the dolly or pads. Complete jerk would not rent here again
Angelique E