Customer Reviews for Foothills Grocery & Deli LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Foothills Grocery & Deli LLC

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Jacky A. on

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Mr. Brooks was wonderful to work with in getting us a truck--he went way above and beyond the call of duty, and we do appreciate very, very much that effort. The truck was clean, but it was in serious need of an alignment. It was a 26' that we filled and had a six hour drive to make with it. It was not a fun drive. It was almost like driving a bucking bronco. We did make it and we do appreciate all the help we got from Foothills Grocery and Deli.

Jeffrey B. on

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William B. on

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Check in was quick and efficient. No issues with the return.

WILLIAM A. on

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Very friendly and professional.

Charles W. on

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Have the truck available that is reserved. I reserved a 20 footer got there none available anywhere had to take a giant 26 footer.

Chad H. on

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Was stated to have 24hr returns. When we dropped off the uhaul and returned it via internet. We that the location had a broken key return and when we went inside to return the key they had no idea you could do that by internet.

Ken K. on

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Friendly staff and wonderful

Bonnie C. on

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jon T. on

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GREG W. on

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I have had several rentals recently. This time I was told I did not meet the minimal assurance and had to provide additional references.

Jack B. on

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Marcus G. on

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Tony C. on

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Mark S. on

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Mark S. on

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Mark C. on

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Kind of slow renting and returning equipment, but people are friendly. Equipment was in good working order. Lots of room for easy hook up and drop off.

Barbara S. on

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They were great to work with.

Anthony S. on

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Tony C. on

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james K. on

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Patricia D. on

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shana W. on

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We were told we could drop off our rental in Sparta. The location in Sparta was very shady... a deserted business. We tried to call Uhaul but no one answered. We decide to take it to another location that had been texted to us. We drove to that location and it looked like a real business. So we left the truck there. We then got a call at 6:30 am asking about the truck and then CHARGED us an extra $63!!! We have been on the phone ALL morning and still no resolve!!! Not happy!!! Please have someone call me!! ~ Shana (336) 406-4100

thomas S. on

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wayne W. on

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Jiri S. on

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DAN B. on

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Super nice and very accommodating staff. Loved this U-Haul facility and will definitely use them again. I hope that now they will have me in their computer files so that I don't have to go through the U-Haul rental process again, so I guess the only negative that I have is of the U-Haul corp. reservation and paperwork system, it is way to tedious and in need of an upgrade.

PRISILLA S. on

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Very good

rick P. on

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This location not easy to find on uhaul website.

HELEN B. on

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GRAHAM G. on

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Really nice and helpful

Mark R. on

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june P. on

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Extremely nice people who did all they could to make it a pleasant transaction. I would suggest an upgrade on your computer system to make it all run smoother. The truck was nice and clean and not difficult for a 61 year old woman to drive. Take care of that computer glitch and you will have a smooth operation.

joel M. on

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The owner was a very nice lady. She explained to me that the owner where I rented the truck did not figure the mileage correctly therefore I had to pay the over mileage fee.

Louis C. on

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It is a convenience store and restaurant. I was told I would have to wait until someone became available. Then the woman spent more time talking to people outside of the c store making my drop off experience even longer than it already was. Totally bad experience for both pick up and drop off.

James C. on

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beverly C. on

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First. Location. Elkin. Not good. Yadkimvle. Helped. Me. Get to. Thurmond. Location.

james D. on

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Fix your trucks before you rent and damage people's furniture

CHRIS G. on

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Friendly staff, easy location to get in and out of. A+

PATRICIA D. on

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Customer did not leave a comment.