Customer Reviews for Forest Home Petroleum

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Forest Home Petroleum

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Todd B. on

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This location was not the location with which I had made my reservation 2 weeks prior to the move. When I arrived at the original location on time, there were no trucks available. That store worked with U-haul corporate for over an hour to get me set up with another truck. I had to travel over 8 miles to get there (and 8 more miles back again) and at $1.19 per mile, that was a very unpleasant added expense. I am not sure I will trust U-haul with any future moves.

william v. on

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Customer did not leave a comment.

Jennifer R. on

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They wrote down the wrong starting mileage, charged us for more mileage than we put on, and cannot be reached for contact. There is no answer when I call, and thete has been no response to my email.

Marie W. on

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Very Small the operator kept sending me back out to move the truck and get mileage. He never came out to inspect the truck.

Leticia S. on

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Customer did not leave a comment.

Alicia W. on

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You never gave me an contract stating uhaul charge $20 per day. The service was horrible.

Brett T. on

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This experience was completely different than past ones with Uhaul. The people booking did not listen to me trying to explain what I was trying to do and as a result, I was grossly overcharged. I was quoted under $50. The total I was charged was 270. I've always had really good results with Uhaul. This experience will definitely have me shopping around the next time I need a truck. I don't want to go through the hassle of arguing my case so I just paid the amount. I just don't think I will be back.

Sharon H. on

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Make sure the gas and millage is checked before the customer gets there. Both were wrong but were fixed when I dropped off the truck. The people were very nice and helpful

devon k. on

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This location was very confusing and hard to find.

Cassandra O. on

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Customer did not leave a comment.

ross l. on

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great to work with

rebecca o. on

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I ordered the truck from a location 6 blocks away. They sent me to a location well over 12 miles away. Charged my card previous to telling me the location. Then I was charged for extra miles. Very disappointed.

Cherise M. on

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Customer did not leave a comment.

BichNgoc N. on

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Customer did not leave a comment.

mario r. on

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Catherine S. on

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This place does not except tow-dolly. So I had to find a different U-Haul place to drop it off.

Ivelisse D. on

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When I do my reservations by phone I explain the costumer service I need leave the truck near my new apartment because I don’t have nobody help and I don’t want pay extra miles and he say was ok. Then when I pick the truck the owner don’t remind me at least about I need to bring the truck back to that store was very frustrated.

Janice P. on

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There is not enough room for all the disatisfication I had. Only that the movers were on time and work hard in this heat.

JOE S. on

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Customer did not leave a comment.

Judy R. on

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jesus p. on

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My name is Lisa Thomas and they gave this vehicle to jesus. They also gave all the extra things I paid for to him. What did I get? I got a truck with a burned out front headlight and none of the extras I ordered.

vimari a. on

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Proceso rápido. El costo es moderado. Me gusto mucho

Matthew G. on

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Customer did not leave a comment.

Shondraya A. on

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Tires were in terrible shape. I got stuck numerous times in snow and sliding.

DOMINGO B. on

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These people are unprofessional. Did not want to give me a receipt, offering to send me the receipt by email without inspecting the truck and without giving me a total of what I was going to pay. Very sketchy.

Robert A. on

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The truck was not clean (potato chips on the floor of the cab, open soda can in the cab). The location was a gas station/convenience store with only one attendant who was not farmiliar with the rental process. Upon returning the truck, I was not given a hard copy receipt but told one would be sent via email.