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Jennifer A
Customer Reviews for Fort Bend Commissary Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The only thing I would like to see addressed is related to not being able to find a neighborhood Uhaul open when I need a truck in a hurry. Availability around 6 am would be appreciated. Thank you.
JAMES WThe lock box was a little hard to open, the key was sideways and stuck, so it took a lot to get it to slide over. The key fob needs to be a little smaller to avoid. Other than that, super easy!
Tessia BThey were very helpful
tiffany cCharge me $25 for leaving an empty water bottle and stick
DARIEN LThe young lady ( sorry I forgot her name) at the office was kind, helpful and knowledgeable
NASER MGreat customer service when picking up and dropping off vehicle.
Keith RGreat customer service and unit was available and clean as promised. I was able to check out unit using U-Haul mobile app, this was very helpful.
Caryn SMaybe it wouldn’t be a bad idea to have a couple little tow dollies…. But the car hauler I use was perfect. It worked great thank you very much and I’ll definitely tell people about you.
Phil MMake the environment more appealing - pavements, green areas, etc.
Stanley OA good experience and very close by to me.
Andy D