Customer Reviews for Fort White Automotive
(U-Haul Neighborhood Dealer)

411 reviews

8493 SW US Hwy 27   Fort White, FL 32038

(386) 497-3343

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(386) 497-3343

8493 SW US Hwy 27
Fort White, FL 32038

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Rachets that hold front wheel straps to wheels. Need to be replaced. I lubricated both of them. And still had a hard time getting straps to release. Once tighten, good luck getting them off.

DAVID H 
Rating:
5.0

Customer did not leave a comment.

LINDA S 
Rating:
4.0

Customer did not leave a comment.

Jeremiah S 
Rating:
5.0

Fort White Automotive is our preferred Uhaul local. They are friendly and accommodating.

JEFFREY E 
Rating:
5.0

Fort White Automotive is easy to work with, very friendly and accommodating.

JEFFREY E 
Rating:
5.0

Customer did not leave a comment.

AMY D 
Rating:
5.0

Customer did not leave a comment.

ROBERT D 
Rating:
5.0

Customer did not leave a comment.

JOAN W 
Rating:
5.0

Customer did not leave a comment.

Thomas G 
Rating:
5.0

Customer did not leave a comment.

TARA T 
Rating:
4.0

Customer did not leave a comment.

LYNN B 
Rating:
4.0

Customer did not leave a comment.

RICHARD F 
Rating:
5.0

Customer did not leave a comment.

DAVID P 
Rating:
5.0

Customer did not leave a comment.

ROBERT B 
Rating:
5.0

Customer did not leave a comment.

MYLES R 
Rating:
5.0

They always provide excellent service!

Kenneth W 
Rating:
1.0

Truck was not available. It had towing equipment connected to it which we did not want or need. We ended up having to book a second reservation with U-Haul and wait days to be refunded.

Kaylyn R 
Rating:
5.0

After hours drop off

GEORGE P 
Rating:
5.0

Customer did not leave a comment.

TRACY B 
Rating:
5.0

Fast friendly service

CONNIE P 
Rating:
5.0

Location was convenient t this area. Dave was knowledgeable of the equipment and renting the trailer was easy and quick. Return of trailer was also easy and quick. Thanks Dave and U-haul

WILLIAM B 
Rating:
5.0

Dave does a great job

James O 
Rating:
5.0

Outstanding customer service

Jeffrey E 
Rating:
3.0

The clerk was very friendly but the trailer could have been in better shape. The rachets had apparently been in the elements for a while and were difficult to use.

John W 
Rating:
5.0

Customer did not leave a comment.

PATRICK T 
Rating:
1.0

Location is great, unit had a tail lamp fail and a bent wheel that vibrated I also was over charged substantially the app shows it should have been 240$ I was in fact charged 310$ very unhappy with this and would like I refund on the over charge at minimum. I was forced to use an aftermarket light set on my tow vehicle due to the failed lighting system on your tow dolly.

BRIDGETT C 
Rating:
5.0

Customer did not leave a comment.

PATRICK T 
Rating:
5.0

Customer did not leave a comment.

NICOLE B 
Rating:
5.0

Nada todo estuvo perfecto satisfecho

LUIS N 
Rating:
5.0

Customer did not leave a comment.

CHARLES T 
Rating:
4.0

Renter (not me) did not have an email. Therefore I allowed him to use mine. You need to find another way to communicate with the customer, ie. text messaging.

Dave F 
Rating:
1.0

They said we returned the truck a day late and with not enough gas. Thank God we were smart enough to take time stamped photos and were able to dispute.

Jeffery D 
Rating:
5.0

Customer did not leave a comment.

Ronald W 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H 
Rating:
5.0

Customer did not leave a comment.

Donna G 
Rating:
4.0

Customer did not leave a comment.

Char W 
Rating:
5.0

Awesome customer service

RICHARD R 
Rating:
5.0

Customer did not leave a comment.

Chrisandy H 
Rating:
5.0

Dave was extremely helpful in getting the right equipment for the job, he was very professional and knowledgeable of the process. The Internet was extremely spotty and really need an upgrade. This would help with the whole process.

Tony p 
Rating:
3.0

Customer did not leave a comment.

Jacob K 
Rating:
4.0

Customer did not leave a comment.

Zsolt C 
Rating:
5.0

Customer did not leave a comment.

PEDRO D 
Rating:
2.0

Not the best experience.

Shera A 
Rating:
5.0

Customer did not leave a comment.

OTIS K 
Rating:
5.0

Customer did not leave a comment.

David P 
Rating:
5.0

Customer did not leave a comment.

Carlie W 
Rating:
4.0

Customer did not leave a comment.

Alan W 
Rating:
5.0

Everyone was great

Pamela C 
Rating:
5.0

Debbie, the nice lady that helped me was awesome. It was a pleasant experience all around good job Fort White uhaual

Dan L 
Rating:
5.0

Customer did not leave a comment.

Kenneth K 
Rating:
5.0

Customer did not leave a comment.

Santos E 
Rating:
5.0

Customer did not leave a comment.

Carl H 
Rating:
5.0

Customer did not leave a comment.

Leland B 
Rating:
5.0

Local people really easy to work with.

Jeffrey P 
Rating:
1.0

There were no lights on at the place. I get that's it's in the middle of the woods, but it was so dark that I didn't feel safe, let alone to be able see where to park the truck without obstructing any entrances.

Kyle D 
Rating:
1.0

We interrupted their lunch. We were told they would check the truck in after lunch. They did not know how to print a receipt and advised me that I would get an email. Not helpful at all. I would not do business with them in the future nor would I reccomend them.

Sue C 
Rating:
3.0

Customer did not leave a comment.

Ronnie R 
Rating:
4.0

Customer did not leave a comment.

Michelle E 
Rating:
5.0

Customer did not leave a comment.

Irene K 
Rating:
5.0

Customer did not leave a comment.

Drew A 
Rating:
5.0

Very clean and trustworthy equipment.

chad h 
Rating:
3.0

Customer did not leave a comment.

Clayton M 
Rating:
5.0

Customer did not leave a comment.

Tim D 
Rating:
5.0

I've rented U-Hauls before and they always came with dollies and blankets. I didn't check this time the interior. When I open the truck to get the dolly and start moving stuff, there were no dollies. It was Saturday, the location was closed and I had to call all around town to see if one of my friends had a dolly. Very unpleasant.

Georgina G 
Rating:
5.0

Customer did not leave a comment.

Leonard F 
Rating:
5.0

Customer did not leave a comment.

YVES O 
Rating:
5.0

They are great at this location! Very helpful and friendly.

Tim D 
Rating:
5.0

N/A

Daniel L 
Rating:
5.0

Customer did not leave a comment.

Richard S 
Rating:
3.0

Customer did not leave a comment.

Charles C 
Rating:
5.0

Customer did not leave a comment.

Robert o 
Rating:
5.0

Customer did not leave a comment.

Carol W 
Rating:
5.0

Everything went great.

Michael O 
Rating:
5.0

Customer did not leave a comment.

Melony H 
Rating:
5.0

Customer did not leave a comment.

Rachel R 
Rating:
3.0

A little bit more organized in the office. I've rented before with you all and the paperwork did not look like anything that I've seen in the past.

DONALD S 
Rating:
5.0

Thanks Continue what Your Doing

Newton W 
Rating:
4.0

Customer did not leave a comment.

Danielle M 
Rating:
5.0

Customer did not leave a comment.

keith s 
Rating:
5.0

Customer did not leave a comment.

Mark R 
Rating:
5.0

Customer did not leave a comment.

Mark R 
Rating:
3.0

Allow drop off in a different location.

Savanna M 
Rating:
5.0

Keep Up The Good Work Thank You!

Newton W 
Rating:
5.0

Thanks Keep UpThe GoodvWork.

Newton W 
Rating:
1.0

The 20 foot U-Haul was full of trash chicken wings, potato chip bags, Dunkin’ Donuts box behind the seat, a dirty mask from a previous renter, also cigarette ashes, and broken glass in the back of the truck. Do you have pictures if need. Tow dolly: Could not properly secure a vehicle due to tow dolly strap broken facility was closed this was not checked before leaving the location. Do you have pics of everything.

CRYSTAL D 
Rating:
5.0

Always pleasant and always have available rentals

Susan D 
Rating:
5.0

Customer did not leave a comment.

Thiry L 
Rating:
5.0

Customer did not leave a comment.

Mary C 
Rating:
5.0

Customer did not leave a comment.

Rhonda S 
Rating:
5.0

Customer did not leave a comment.

Teddy H 
Rating:
5.0

Customer did not leave a comment.

Michael W 
Rating:
5.0

Customer did not leave a comment.

Jeff H 
Rating:
5.0

Owner was very helpful. Had equipment ready for me befire appointment time and helped me load my car in trailer. Real good experience

Jonathan S 
Rating:
5.0

Tires were new, impressive. Trailer was clean. We'll rent from here again.

Frank P 
Rating:
5.0

Awesome drop off, setup. No need to do any improvements! Thanks!

Connie B 
Rating:
4.0

Customer did not leave a comment.

PEDRO D 
Rating:
5.0

very thoughtful & personal

James T 
Rating:
5.0

Customer did not leave a comment.

Jesse C 
Rating:
5.0

Customer did not leave a comment.

James h 
Rating:
5.0

Customer did not leave a comment.

Josie R 
No reviews have been submitted for this location.
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