The open sign was off I couldn’t even tell anyone was there or that they were open. When I went in the girl was not inviting I felt I was a bother. Thank god she had a jack bc she walked outside and was like I can’t pick that up off that trailer and I said surely you have a jack bc no one should be living that heavy of a trailer up. She was able to go in and get a jack. Better customer service is needed here.
HEATHER D
Customer Reviews for Fortune Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was filty had to clean broken glass everywhere. Gas tank on empty just made it to gas station.
Anita Ltracks good === trails good === easy to backup
JOSEPH JThe software was difficult for the u-haul person to use. It took longer than it should..they were very polite and helpful
ALEXANDRE MSarah was fantastic and answered all my questions and knew how to unlatch all the equipment from my car transport. Thanks. IT
Irwin TThe app was horrible took me a hour and 15 min to upload pic to pick it up and 45 min of trying to drop off befor I gave up called customer service and was told they couldn’t help and it was my problem and I was gonna be charged extra if I didn’t finish the upload
Justin GEasy peazy
Eddie J